At iama Designers and Developers, we strive to deliver seamless design and development experiences to our clients. We are looking for an organized, highly communicative, and proactive Client Coordinator to act as the primary liaison between our clients and our internal design and development teams.
Note: This is a purely operational and coordination role—there are NO sales or cold calling involved.
Key Responsibilities:
- Client & Department Liaison: Serve as the main point of contact for clients, bridging communication between clients and our technical/creative departments.
- Meeting Scheduling & Management: Schedule, organize, and manage both virtual (Zoom/Google Meet) and in-person/physical meetings between clients and department heads or team leads.
- Client Query Resolution: Receive and handle client queries, feedback, and requests by liaising directly with the respective departments to ensure timely and accurate responses.
- Project Progress Updates: Keep clients informed on project milestones and timelines based on inputs from the development and design teams.
- Documentation & Admin Support: Maintain accurate meeting notes, follow-up items, and update project management software to track client communications.
Requirements / Qualifications:
- Experience: 0-1 years of experience in client coordination, customer support, administrative assistant, or project coordination roles
- Communication Skills: Excellent verbal and written communication skills in English.
- Organizational Skills: Robust time-management skills with the ability to handle multiple schedules, meetings, and client requests simultaneously.
- Problem-Solving: Strong interpersonal skills with a patient, solution-oriented mindset to address client needs promptly.
Benefits:
- Competitive compensation
- Paid time off
- Opportunity to work with a dynamic and creative team
Pay: ₹10,000.00 - ₹17,000.00 per month
Benefits
- Cell phone reimbursement
- Paid sick time
- Paid time off