Center Head – GIBMS Business School

Location: [Mumbai / Vile Parle

Employment Type: Full-Time

Reporting To: Founder / Director

Experience: 5–10+ Years

Role Overview

GIBMS Business School is looking for an experienced and dynamic Center Head to take complete ownership of the center's Admissions, Sales, Operations, Team Management, Revenue and P&L;.

The ideal candidate should have strong leadership, sales, business development and operational skills, with the ability to build high-performing teams and drive the center toward sustainable growth and profitability.

Key Responsibilities

1. Business & P&L; Management

- Take end-to-end ownership of the center's P&L; and business performance.
- Achieve monthly, quarterly and annual revenue and profitability targets.
- Monitor revenue, expenses, collections and profitability.
- Identify opportunities for business growth and cost optimization.
- Prepare regular business and performance reports for management.

2. Admissions & Sales

- Own the complete admissions funnel from lead generation to enrollment and fee collection.
- Set and achieve monthly and annual admission targets.
- Drive lead conversion through effective counselling and follow-ups.
- Monitor sales performance, conversion ratios and team productivity.
- Develop new admission channels including referrals, corporate tie-ups and institutional partnerships.

3. Team Management

- Recruit, train, manage and motivate the admissions, sales and operations team.
- Define KRAs, KPIs and targets for team members.
- Conduct regular performance reviews and ensure accountability.




- Build a performance-oriented and professional work culture.

4. Center Operations

- Manage the day-to-day operations of the GIBMS center.
- Ensure smooth execution of academic, administrative and student-related activities.
- Coordinate with faculty, students, vendors and internal teams.
- Manage infrastructure, facilities and operational requirements.
- Ensure adherence to GIBMS SOPs and quality standards.

5. Student Experience

- Ensure an excellent student experience from admission through program completion.
- Address student concerns and ensure timely resolution.
- Drive student engagement, retention and referrals.
- Maintain strong relationships with students and alumni.

6. Marketing & Business Development

- Support and execute local marketing and lead-generation initiatives.
- Develop relationships with corporates, colleges, institutions and business communities.
- Organize seminars, workshops, networking events and other promotional activities.
- Identify current opportunities for revenue generation and business expansion.

7. MIS & Performance Tracking

- Maintain accurate daily, weekly and monthly MIS reports.
- Track leads, counselling, conversions, admissions, revenue,



collections and expenses.
- Analyze performance and implement corrective actions wherever required.
- Present regular performance updates to senior management.

Key KPIs The Center Head will be responsible for:
- Admissions & enrollment targets
- Revenue & collection targets
- Center-level P&L; and profitability
- Lead-to-admission conversion
- Sales team productivity
- Student satisfaction and retention
- Operational efficiency
- Team performance and development
- Business growth and partnerships

Candidate Profile Education: Bachelor's degree required; MBA/PGDM preferred.

Experience: 5–10+ years of experience in education, EdTech, sales, business development, operations, training or center management.

Preferred: Experience managing a revenue-generating business unit or P&L.;

Key Skills

- Leadership & team management
- Sales & business development
- Admissions & counselling
- P&L; and financial understanding
- Excellent communication and interpersonal skills
- Negotiation and relationship management
- Target-oriented approach
- Problem-solving and decision-making
- Strong execution and ownership mindset
- MIS, CRM and reporting

Ideal Candidate The ideal candidate should think like a business owner, not just an administrator. They should be capable of taking complete ownership of the center, building and managing the team, driving admissions and revenue, controlling costs and ensuring overall profitability. To Apply please email your updated profile on : [email protected]

📌 Center Head (Mumbai)
🏢 GIBMS Business School (Global Institute Of Business Management u0026 Studies)
📍 Mumbai