We are looking for a confident and motivated Call Executive to handle customer calls, explain financial/loan products, follow up with leads, and assist customers throughout the application process.
Key Responsibilities
- Make outbound calls to customers and follow up on generated leads.
- Explain loan products, eligibility, documentation, and application process.
- Understand customer requirements and provide appropriate information.
- Follow up with interested customers and maintain regular communication.
- Update customer details, call status, and follow-up records in the CRM/system.
- Coordinate with the sales and operations team for application processing.
- Handle customer queries professionally and resolve basic concerns.
- Achieve daily and monthly calling, follow-up, and conversion targets.
- Maintain skilled communication and ensure a positive customer experience.
- Follow company policies,
compliance requirements, and approved communication scripts.
Requirements
- 12th Pass / Graduate preferred.
- Freshers can apply; experience in telecalling, sales, BFSI, loans, or customer support will be an advantage.
- Good communication skills in Hindi and English.
- Confident and polite communication style.
- Basic computer knowledge.
- Ability to work with targets and follow-ups.
- Positive attitude and willingness to learn.
Key Skills
- Telecalling & Customer Handling
- Lead Follow-up
- Sales & Conversion
- Communication Skills
- Basic Computer/CRM Knowledge
- Target-Oriented Approach
- Problem Solving
Pay: ₹8,887.16 - ₹10,783.71 per month Work Location: Hybrid remote in Rohtak, Haryana (Rohtak)