Nexbex Solutions Pvt. Ltd. is looking for an experienced Business Analyst with strong insurance-domain expertise to bridge business requirements and technology delivery

Experience: 5+ Years

Location: Manjeri, Kerala, India

Industry Experience: Relevant Insurance Company Experience – Mandatory

About the Role The Business Analyst will work closely with business stakeholders, product owners, project managers, developers, and QA teams to understand insurance business needs, document functional requirements, improve processes, and support successful implementation of technology solutions.

Key Responsibilities

- Gather, analyze, document, validate, and prioritize business requirements from insurance stakeholders.
- Work closely with clients, business teams, product owners, developers, QA teams, and project managers.
- Understand and document insurance business processes, workflows, operational requirements, and system interactions.
- Analyze requirements related to policy administration, underwriting, claims, renewals, endorsements, premium calculations, payments, and customer management.
- Conduct stakeholder interviews, requirement workshops, process walkthroughs, and solution discussions.
- Prepare BRD, FRD, User Stories, Use Cases, Acceptance Criteria, process flows, and functional specifications.
- Identify gaps between current and proposed processes and recommend practical improvements.
- Coordinate with development and QA teams throughout the SDLC and clarify functional requirements.
- Support test planning, UAT, defect analysis, business validation, and release readiness.
- Manage requirement changes, maintain traceability, and ensure documentation remains accurate.
- Prepare presentations, requirement walkthroughs,



and project updates for business and technical stakeholders.
- Identify opportunities for process automation, optimization, and digital transformation within insurance operations.

Insurance Domain Knowledge – Mandatory

- Policy lifecycle management and policy administration
- Insurance products, quotations, new business, and policy issuance
- Underwriting and risk assessment workflows
- Claims management and settlement processes
- Policy renewals, endorsements, cancellations, and policy changes
- Premium calculation, billing, payments, and collections
- Customer, agent, broker, and intermediary management
- Commission management and insurance reporting
- Reinsurance knowledge is an advantage
- Insurance regulatory and compliance requirements

Required Skills & Experience

- 5+ years of professional experience as a Business Analyst.
- Relevant experience working directly with an insurance company or insurance-domain technology projects.
- Strong requirement gathering, analysis, documentation, and stakeholder management skills.
- Good understanding of SDLC and Agile / Scrum methodologies.
- Hands-on experience with JIRA, Confluence, Azure DevOps, or similar tools.
- Strong knowledge of BRD, FRD, User Stories, Use Cases, Acceptance Criteria, and requirement traceability.
- Ability to create process maps, workflow diagrams, functional specifications, and business process documentation.
- Working knowledge of APIs, databases,



integrations, and system-to-system data flows.
- Basic to intermediate SQL knowledge for data validation and analysis.
- Experience coordinating UAT and working with business users to validate solutions.
- Strong analytical, problem-solving, communication, and presentation skills.
- Ability to independently manage requirements from discovery through implementation and UAT.

Preferred Qualifications

- Bachelor’s degree in Business Administration, Computer Science, Information Technology, Engineering, or a related field.
- Experience with insurance digital transformation or insurance software implementation projects.
- Experience with policy administration, claims management, or insurance core systems.
- Knowledge of insurance regulatory frameworks and industry standards.
- Business Analysis, Agile, Scrum, or insurance-related certification is an advantage.
- Experience in Life Insurance, General Insurance, Health Insurance, Motor Insurance, or other relevant insurance

Key Competencies

- Business & Domain Analysis
- Insurance Domain Expertise
- Requirement Engineering
- Analytical & Problem-Solving
- Stakeholder Management
- Communication & Presentation
- Process Mapping
- UAT & Solution Validation
- Functional Documentation
- Agile / Scrum Methodology

What We Offer

- Opportunity to work on challenging insurance technology and digital transformation projects.
- Exposure to enterprise-level business and technology initiatives.
- Collaborative and growth-oriented working workplace.
- Opportunities for professional development and career growth.

Pay: From ₹40,000.00 per month

Benefits

- Flexible schedule
- Paid time off

Work Location: In person

📌 Business Analyst – Insurance Domain (Manjeri)
🏢 NexBex Solutions
📍 Manjeri