Job Title: Business Analyst

Experience: 2.5 years to 4.5 years

Interview Mode - Face to Face16 th Sep 2026 -Face to face

Work Mode - Onsite (5 Days)

Job Title: Business AnalystJob Location: CSi, 5 Floor, East Wing, 77 Town Center, 3, Yemalur, Bengaluru, Karnataka 560037

Job Role:Analyse loyalty program data and understand customer behaviour and nudges that canstrengthen brand loyalty and partnershipsDevelop and maintain performance dashboards and reporting frameworks to track key KPIs(Acquisition, Retention, Cross Shopping Behaviour, Customer Lifecycle, etc).Translate business questions into analytical problems and deliver data-drivenrecommendations to improve marketing effectiveness.Identify performance trends, anomalies, and optimization opportunities across channels,campaigns, and markets.Work closely with Shukran planning team to evaluate campaign performance and recommendoptimization strategies based on data insights.Contribute to incrementality measurement by supporting testing frameworks (A/B testing, geotests, lift analysis) and interpreting results.Partner with DE to ensure data accuracy, tracking integrity, and proper attribution acrossdifferent data streams and partnerships.Analyse customer behaviour, cohort performance, and funnel metrics to uncover growthopportunities and inefficiencies.Work across different third-party data sources and create models for forecasting,



demandplanning and generate insightsAutomate reporting processes to Power BI dashboards and improve data workflows toenhance efficiency and reduce manual effort.Stay updated with analytics tools, methodologies, and industry best practices to continuouslyenhance analytical capabilities.Contribute to building a data-driven culture by standardizing reporting, documentation, andbest practices across teams.

Who are we looking for?

Masters degree in any quantitative discipline or MBA. Candidates fromStatistics/Economics/Mathematics or Operations Research background will be preferred.Previous work experience in Customer or Marketing Insights profile, with robust businessacumen and ability to translate data insights into meaningful business recommendations.Strong drive and passion to work in a start-up kind of environment and deliver business impactthrough loyalty analytics.Expertise in analytical tools such as SQL, Excel, Python and Looker Studio/Power-BIWorking knowledge in analytical techniques such as Linear Regression, Logistic Regression,Cluster analysis, Market Basket analysis, etc.Excellent verbal and written presentation skillsProven experience in delivering analytical solutions within mid to large size project teams andworking in on-shore & off-shore environment.

📌 Business Analyst | Customer Analytics | Bengalur | f2f 16th Sep (Bengaluru)
🏢 Quess
📍 Bengaluru