Job Responsibilities

- Manage the overall operations and performance of the branch.

- Achieve branch targets for gold loans, collections, renewals, and other financial products.

- Develop new customers and maintain solid relationships with existing customers.

- Lead, supervise, and motivate branch staff to achieve business objectives.

- Ensure proper handling, documentation, verification, and custody of gold and other branch assets.

- Monitor daily cash transactions, collections, disbursements, and branch records.

- Ensure compliance with company policies, RBI guidelines, and internal procedures.

- Conduct regular follow-ups for overdue accounts and improve collection efficiency.

- Monitor staff attendance, discipline, productivity, and customer service.

- Prepare and submit daily, weekly,



and monthly branch reports to the management.

- Coordinate with the Sales, Operations, Accounts, and HR departments whenever required.

- Identify business opportunities and take necessary steps to increase branch profitability.

- Ensure proper KYC documentation and adherence to internal audit requirements.

- Handle customer complaints and resolve operational issues promptly.

- Ensure the branch maintains high standards of security, service quality, and professionalism.

Pay: ₹30,000.00 - ₹32,000.00 per month

Benefits

- Cell phone reimbursement

- Provident Fund

Work Location: In person

📌 Branch Manager (Paravur)
🏢 URBAN GRAMIN SOCIETY - GOLD LOAN
📍 Paravur