Role & responsibilities
- Drive ACH activation for customers as per defined targets.
- Ensure desired audit ratings and timely ATR submission in the audit portal.
- Maintain DWM discipline through daily reporting and adherence to operational standards.
- Handle exceptions related to KFS upload and CSS creation within defined TAT.
- Achieve fee-based business targets (HI, AFC, MI) and investment business targets (FD, MF).
- Deliver loan business targets (PAPQ, Suvidha, Wheels Loan) as per annual plans.
- Ensure timely PDD updation (RC, Invoice, Insurance) within SLA.
- Improve QRC resolution within TAT to enhance customer satisfaction.
- Ensure timely file movement/dispatch to RMC before the 20th of the next month.
- Build and mentor branch team for performance excellence and compliance adherence.
Interested candidates may share their resumes at the email address mentioned below:
[email protected]
📌 Branch Head Retail Branch (Roorkee)
🏢 Mahindra Finance
📍 Roorkee