11 Sep
|
Global Digital Resources
|
Chennai
11 Sep
Global Digital Resources
Chennai
Job Title: BPO Executive (Voice / Customer Support)
Job Overview
We are hiring a BPO Executive to manage customer communications and resolve queries. You will act as the main link between our company and our clients. [1, 2]Key Responsibilities
- Handle Inbound/Outbound Calls: Answer customer questions and make outbound calls when needed.
- Resolve Issues: Troubleshoot problems and provide accurate solutions.
- Maintain Records: Update customer details and interaction logs in the database.
- Meet Targets: Achieve daily and weekly performance goals for quality and speed.
Qualifications & Skills
- Education: High school degree (10+2) or a bachelor's degree.
- Communication: Transparent verbal and written communication skills.
- Technical Skills: Basic computer knowledge and familiarity with CRM software.
- Shift Flexibility: Willingness to work in rotating or night shifts.
Pay: ₹300,128.25 - ₹700,000.00 per year
Work Location: In person
📌 BPO Associate (Chennai)
🏢 Global Digital Resources
📍 Chennai