About the Role

We are looking for a detail-oriented Background Verification (BGV) Specialist to join our HR Operations team. The role is responsible for managing end-to-end employee background verification processes, ensuring compliance, maintaining data accuracy, and delivering a seamless onboarding experience through effective stakeholder and vendor coordination.

Key Responsibilities

- Manage end-to-end background verification for new hires and ex-employees, including education, employment, address, criminal, and reference checks.
- Coordinate with third-party verification vendors and internal stakeholders to collect, validate, and process required documentation.
- Initiate, track, and close verification cases within defined turnaround times (TATs).
- Review BGV reports, identify discrepancies, and drive timely resolution with relevant stakeholders.
- Maintain accurate, confidential, and compliant employee verification records in line with data privacy guidelines.
- Publish regular BGV status reports and dashboards for HRBPs and leadership.
- Support internal and external audits by ensuring proper documentation and process adherence.




- Handle escalation cases involving adverse verification findings with professionalism and confidentiality.
- Continuously monitor process efficiency and contribute to improvements in BGV operations.

Required Qualifications & Skills
- 3–5 years of experience in Background Verification (BGV), HR Operations, or Employee Lifecycle Management.
- Hands-on experience managing employment, education, address, criminal, and reference verification.
- Experience working with BGV vendors, verification portals, and HR databases.
- Solid proficiency in MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, reporting), MS Word, and HR systems.
- Excellent stakeholder management and communication skills for coordinating with internal teams and external agencies.
- Ability to manage high-volume verification cases while meeting strict TATs.
- Strong analytical mindset with attention to detail, confidentiality, and compliance.

Preferred Experience
- Experience in maintaining HR/BGV dashboards and MIS reporting.
- Exposure to audit documentation and compliance processes.
- Prior experience working in a fast-paced HR Operations or Shared Services environment.

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