11 Sep
|
VeeGee Associates
|
Pallavaram
11 Sep
VeeGee Associates
Pallavaram
Key Responsibilities:
- Handle day-to-day backend operations and verification-related activities.
- Receive and process cases assigned through email, software, and internal systems.
- Coordinate with Field Verifiers, Team Leaders, Supervisors, and clients for case completion.
- Verify and update case details accurately in the system.
- Monitor pending cases and ensure completion within the required TAT.
- Review verification reports and supporting documents for completeness and accuracy.
- Follow up with Field Executives for pending or incomplete cases.
- Maintain daily case status, MIS reports, and other operational records.
- Escalate discrepancies, delays, and critical issues to the Team Leader/Supervisor.
- Ensure all client-specific SOPs and process guidelines are followed.
- Handle client emails and provide timely responses wherever required.
- Maintain confidentiality of customer and client information.
Required Skills:
- Good communication and coordination skills.
- Basic knowledge of MS Excel and MS Office.
- Positive typing and data-entry skills.
- Ability to handle multiple cases and meet TAT.
- Attention to detail and accuracy.
- Ability to work effectively in a team.
- Basic email drafting skills.
Working Hours: 9:30 AM onwards Employment Type: Full-time
Pay: ₹13,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Backend Executive (Pallavaram)
🏢 VeeGee Associates
📍 Pallavaram