Back Office Executive

Job Overview

We are looking for a responsible and organized Back Office Executive to support day-to-day office operations and coordinate with customers, sales teams, and delivery teams.

Key Responsibilities

- Handle incoming and outgoing customer calls and respond to basic queries.

- Follow up with customers regarding orders and product deliveries.

- Coordinate with the concerned team to check whether products have been dispatched and delivered on time.

- Maintain records of orders, deliveries, and follow-ups.

- Make regular follow-up calls and provide delivery updates to customers.

- Coordinate with internal teams regarding pending orders and delivery status.

- Perform general back-office and administrative activities as required.

Required Skills

- Good communication and follow-up skills.

- Basic knowledge of MS Office/Excel.

- Valuable record-keeping and coordination skills.

- Ability to handle multiple follow-ups and tasks efficiently.

- Prior experience in back-office, customer coordination, or factory/production support will be an advantage.

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person

📌 Back Office Executive (Surat)
🏢 cirkle studio
📍 Surat