- Understanding of Insurance Finance and Accounting
- Working knowledge of Cash Application, Collections & accounts receivables
- Identify trends and areas of improvement in delinquent portfolios and recommend strategies.
- Mailbox management and handling enquiries of customers
- Should be able to work on strict deadlines to manage client expectations.
- Daily work allocation and first pass accuracy of process worked for quality assurance
- Prepare and share weekly reports/ update, manage escalation, prepare RCA and its documentation
- Help managers in building strong cross training framework along with managing updates of process changes in SOP’s
- Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency

Responsibilities

- Understanding of Insurance Finance and Accounting
- Working knowledge of Cash Application, Collections & accounts receivables




- Identify trends and areas of improvement in delinquent portfolios and recommend strategies.
- Mailbox management and handling enquiries of customers
- Should be able to work on strict deadlines to manage client expectations.
- Daily work allocation and first pass accuracy of process worked for quality assurance
- Prepare and share weekly reports/ update, manage escalation, prepare RCA and its documentation
- Help managers in building solid cross training framework along with managing updates of process changes in SOP’s
- Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency

Qualifications

- Qualifications: B. Com pass or B. Com Hons /M.com graduate/Any Finance Graduate

📌 Assistant Manager (Kochi)
🏢 EXL
📍 Kochi