Role & responsibilities /n /n 1.

Quality

Assurance, Process Control & Product Compliance /n /n

- Ensure raw milk, ingredients, packaging materials, in-process, semi-finished and finished products comply with company specifications, SOPs and statutory standards.

/n

- Monitor critical quality and process parameters across Plants and Chilling Centres, including CIP, SSOP, GMP, GHP and HACCP compliance.

/n

- Investigate quality/process deviations, drive RCA and CAPA, and coordinate with Production, Engineering, Procurement and other teams for sustainable improvements.

/n

- Drive continuous improvement in product quality, process capability, first-pass quality and reduction of non-conformances, rejections and complaints.

/n /n /n 2. Food Safety, Regulatory & Audit Compliance /n /n

- Implement, sustain and improve FSMS requirements including ISO 22000/FSSC 22000/HACCP, and ensure compliance with FSSAI regulations and applicable food safety standards.

/n

- Coordinate internal audits, MRMs, certification audits, customer audits and regulatory inspections; ensure timely closure of observations.

/n

- Maintain statutory records, laboratory documentation, product labelling compliance and recall readiness as per regulatory requirements.

/n

- Promote solid food safety culture and ensure adherence to SOPs, GMP, GHP, SSOP and HACCP requirements across operations.

/n /n /n 3. Laboratory, Supplier & Packaging Quality Management /n /n

- Ensure timely and accurate laboratory testing, validated test methods, compliance with testing protocols and effective microbiological/chemical trend monitoring.

/n

- Maintain calibration of laboratory equipment and measuring instruments, and ensure availability of chemicals, glassware, reagents and consumables.

/n

- Monitor quality of packaging materials and ingredients,



conduct supplier evaluations/audits and ensure compliance with approved specifications.

/n

- Address supplier and packaging quality issues through effective CAPA and preventive actions.

/n /n /n 4.

Customer

Complaint, Traceability & Recall Management /n /n

- Investigate market complaints, perform RCA, implement CAPA and monitor complaint trends for preventive action.

/n

- Coordinate with Sales, Production and other stakeholders for timely and effective complaint resolution.

/n

- Ensure complete product traceability across the supply chain and conduct mock recall exercises to verify system effectiveness.

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- Maintain recall readiness and ensure traceability/recall systems meet regulatory and company requirements.

/n /n /n 5. Team Leadership, Capability Development & Continuous Improvement /n /n

- Lead and mentor Regional QA teams, identify competency gaps and conduct training on quality standards, testing methods and food safety practices.

/n

- Build a culture of quality, accountability, continuous improvement and best-practice sharing across regional operations.

/n

- Drive quality improvement projects, improve laboratory efficiency/testing accuracy and support new product development and validation.

/n

- Prepare and monitor QA budgets, optimize laboratory operating costs, manage consumables/calibration expenditure and improve cost efficiency without compromising quality.

/n /n /n 6.

Quality

Analytics,



Reporting & Management Review /n /n

- Prepare, review and present product quality, laboratory performance, complaint analysis, CAPA status, audit compliance, microbiological trend, supplier quality, KPI and food safety compliance reports/dashboards.

/n

- Provide quality insights and recommendations to Management for decision making, risk reduction and performance improvement.

/n /n /n 7.

Key Performance

Indicators (KPIs) /n /n

- First Pass Quality, customer complaint rate, product non-conformance/rejection rate and supplier quality performance.

/n

- CAPA closure within timeline, audit compliance score, FSSAI/FSMS compliance and product recall readiness.

/n

- Laboratory testing accuracy, training completion, budget adherence and quality cost reduction.

/n /n /n 8.

Functional

Competencies /n /n

- Dairy Technology, Food Safety Management Systems, FSSAI regulations, HACCP, GMP/GHP/SSOP and internal quality auditing.

/n

- Laboratory management, microbiology/chemistry testing, calibration, statistical quality control and method validation.

/n

- RCA, CAPA, product traceability, supplier quality management, quality analytics/reporting, SAP/ERP/LIMS, Microsoft Excel and Power BI.

/n /n /n 9.

Behavioural

Competencies /n /n

- Leadership, strategic thinking, decision making, analytical ability, problem solving and attention to detail.

/n

- Stakeholder management, communication and influencing, team development, planning and organising, customer focus, integrity, accountability, continuous improvement and change management.

/n /n /n /n Preferred candidate profile /n /n

- Dairy, Food Processing, FMCG, Beverages, Nutraceuticals, Pharma Food Division or Process Manufacturing.

/n /n /n

📌 Assistant Manager / Deputy Manager / Manager- Quality Assurance (Solapur)
🏢 DODLA DAIRY
📍 Solapur