We are looking for a technically skilled Application Support Engineer to provide application support, troubleshooting, system monitoring, and database management. The candidate will work closely with users and cross-functional teams to resolve application issues, maintain system stability, and improve application performance.

Key Responsibilities

- Provide technical support and troubleshooting for software applications to ensure minimal downtime.

- Install, configure, maintain, and support application software according to organizational standards.

- Work with end users to identify and resolve application-related issues in a timely manner.

- Manage and maintain databases while ensuring data integrity, availability, and security.

- Perform software testing and application performance tuning.

- Develop and use scripting solutions to automate repetitive tasks and improve system efficiency.

- Monitor application and system performance and proactively identify potential issues.

- Handle incident management processes, including logging, tracking, troubleshooting, and resolving application incidents.





- Maintain proper documentation of incidents, solutions, and application support activities.

- Collaborate with development, infrastructure, database, and other cross-functional teams to resolve technical issues.

- Support application enhancements and improvements to deliver a better user experience.

- Follow organizational IT policies, security standards, and support procedures.

Required Skills

- Technical Troubleshooting

- Application Support

- Problem Solving

- Software Installation & Configuration

- User Support

- Database Management

- Software Testing

- Performance Tuning

- Scripting Languages

- Incident Management

- System Monitoring

- Valuable communication and analytical skills

Qualification

- B.E. / B.Tech in Computer Science, Information Technology, Electronics, or a related technical discipline.

- Candidates with relevant experience in Application Support / Production Support / Technical Support will be preferred.

📌 Application Support Engineer (Hyderabad)
🏢 Nextenti Tech
📍 Hyderabad