WHY JOIN DSS GROUP? DSS believes in creating synergy between people and technology. We pride upon a stimulating work setting that brings out the best in you. 200+ Employees 450+ Products 13+ Cities Values Customer Engagement Intense engagement is the sole reason behind mutually profitable partnerships with our valued customers over decades.

Integrity

Ethical practices form the very foundation of our corporate being. Respect for People Our diverse employee population is one that recognizes individual excellence while encouraging teamwork.

Innovation

We are inspired by innovative and impactful technology solutions.

Application Specialist – Cytogenetics – Chennai / Hyderabad / Kolkata / Bhubaneswar (JID000090)

Position Title: Application Specialist – Cytogenetics (JID000090 ) Base Location: Chennai / Hyderabad / Kolkata / Bhubaneswar

Division: Integrated Diagnostics Division

Primary Role: Looking for an application/ product specialist to play a crucial role in promoting and supporting our cutting-edge molecular diagnostic products, primarily our cytogenetic solutions. This position requires a deep understanding of molecular biology, excellent communication skills, and the ability to educate and assist healthcare professionals in the effective use of our diagnostic solutions. He/She will work closely with the sales team, marketing department, and technical support to ensure customer satisfaction and drive product adoption.

Key Responsibilities:

Product Expertise:

- Develop and maintain a deep understanding of the company’s molecular diagnostic products and their applications in the field of cytogenetics
- Stay current with industry trends, competitor products, and advancements in molecular diagnostics

Customer Support:

- Provide technical support and training to healthcare professionals, laboratory personnel, and sales teams.
- Address and resolve customer inquiries, issues, and concerns promptly and effectively.




- Conduct product demonstrations and presentations to potential and existing customers.

Sales Support:

- Collaborate with the sales team to develop strategies for promoting molecular diagnostic products.
- Assist in the preparation of sales proposals, presentations, and marketing materials.
- Participate in sales meetings, conferences, and trade shows to represent the company and its products.
- Helping the Sales Team to achieve the targets for the molecular products.

Product Development:

- Collect and analyze customer feedback to inform product development and improvements.
- Work with the product management and R&D; teams to identify and prioritize product enhancements.

Training and Education:

- Develop and deliver training programs for internal teams and external customers.
- Create educational materials, including user guides, technical bulletins, and online resources.

Regulatory and Compliance:

- Ensure all product-related activities comply with relevant regulatory requirements and quality standards.
- Assist in preparing documentation for regulatory submissions, if required.

This is intended to outline the general responsibilities and qualifications for the position of Application Product Specialist – Cytogenetics. It is not an exhaustive list and may be subject to change based on the company’s needs.

Qualification:

- Graduate or post-graduate in Human Genetics/Cytogenetics or a related field. A Master’s or PhD will be preferred.

Experience:

- 0- 2 years of experience in cytogenetics, laboratory work, or a related field. Experienced people will be preferred.
- Knowledge of FISH and karyotyping is a must. Microscopy knowledge will be an added advantage
- Previous experience in a customer-facing role such as sales, technical support, or product management is a plus.

Additional Skills (If Any):

- Strong understanding of cytogenetics
- Proven research & communication skills preferred, including presentation skills
- Ability to explain complex scientific concepts to a non-technical audience.

📌 Application Specialist – Cytogenetics – Chennai / Hyderabad / Kolkata / Bhubaneswar0)
🏢 dss imagetech
📍 Kolkata