Job Title: Admin Executive/ Senior Executive

Department: Administration

Employment Type: Full-Time

Key Responsibilities:-

- Handle end-to-end travel bookings flights, trains, cabs, and hotel accommodations for employees and guests
- Coordinate with travel agencies/vendors to get best rates and timely confirmations
- Ensure all bookings comply with company travel policy and budget guidelines
- Assist employees with visa documentation, forex, and travel insurance requirements
- Manage travel helpdesk tickets/queries and ensure timely resolution (SLA adherence)
- Coordinate last-minute/urgent travel requests and changes/cancellations
- Maintain accurate records of bookings, invoices, and travel expenses
- Reconcile travel vendor bills and process invoices for payment
- Prepare MIS reports on travel spend, vendor performance, and helpdesk tickets




- Liaise with finance team for travel advances, reimbursements, and expense settlements
- Handle escalations related to travel delays, cancellations, or vendor issues
- Continuously identify opportunities for cost savings and process improvement.

Required Skills & Qualifications

- Bachelor's degree in any discipline.
- Atleast 3 years of experience in administration/travel desk management .
- Solid coordination and vendor negotiation skills.
- Excellent communication skills, especially while liaising with senior leadership.
- Proficiency in MS Office (Excel, Word, Outlook).
- Strong organizational and problem-solving skills.

📌 Administration Executive/Travel Helpdesk Executive (Gurugram)
🏢 SmartWorks
📍 Gurugram