- Customer Credit Management : Mainly Candidate should have hands on experience in Customer Credit Review and Management, Customer Credit analysis & Customer Holds analysis.
- Sending Bills to Customers: Create and send invoices to customers for products or services delivered.
- Invoice Posting: Accurately post customer invoices in the ERP system.
- Payment Posting: Record customer payments against open invoices, applying payments using reference numbers or remittance advice.
- Tracking Payments: Update records when payments are received to ensure real-time accuracy of accounts.
- Adjustments Posting: Handle adjustments including credit memos for discounts, billing errors, short payments, overpayments, or non-payments.
- Collections Support: Follow up with customers for timely payments and escalate overdue cases when required.
- Reporting:
Prepare and maintain AR-related reports to support management decisions and financial planning.
Basic Knowledge Required
- Valuable understanding of accounts receivable process flow.
- Knowledge of invoice details and mandatory components.
- Familiarity with common payment methods (NEFT/RTGS, cheque, credit card, etc.).
- Understanding of dispute resolution when payment doesnt match invoice.
- Steps to be followed for delayed customer payments.
Technical / Software Skills
- Hands-on experience with ERP systems (SAP, Oracle, or similar).