Accounts cum Operations Executive

Company: Alternate Foods (Big Bear Farms) Location: Okhla Phase 2, Current Delhi. Work from office. Salary: 20,000 to 30,000 per month, depending on experience Type: Full time Experience: 1 to 3 years

About the role

We are a premium Himalayan artisan food brand. Our products sell through our own website, Amazon and retail, and our warehouse and dispatch run out of Okhla Phase 2.

This role sits between accounts and operations. Half your day is keeping invoicing and books clean on Zoho, and the other half is making sure shipments actually leave the warehouse and reach the customer.

Accounts and compliance

- Raise and maintain sales invoices, purchase entries and credit notes in Zoho Books
- Generate e-way bills and e-invoices wherever applicable
- Record and track expenses, petty cash and vendor bills
- Keep ledgers, bank entries and payment records updated
- Coordinate with the head office accounts team and our CA's office for GST, TDS and month end closing
- Send the accountants their monthly set of invoices and documents on time

Operations and logistics





- Book daily shipments with our courier partners and hand over the day's dispatch
- Track RTOs, take the stock back into inventory and follow up on RTO claims with the couriers
- Plan the local delivery rider's route for the day, brief him on the drops, and tally the COD collected at the end of his run
- Work the NDR list every day. Call the courier partner, get the reattempt booked, and stay on the courier partner until the shipment is delivered
- Keep the ops team updated on stuck shipments, delays and anything that needs escalation

What we are looking for

- Hands on experience with Zoho Books. This one is non negotiable
- Basic understanding of GST, e-way bills and invoicing
- Exposure to courier panels, D2C shipping or warehouse operations is a big plus
- Comfortable with Excel or Google Sheets
- Good spoken Hindi and workable English, since you will be speaking to customers and courier staff every day
- Someone organised who chases things without being reminded
- B.Com or equivalent preferred

📌 Accounting Operations Associate (New Delhi)
🏢 Bigbearfarms
📍 New Delhi