Job Summary:

The Account Manager will manage customer accounts for Tempus Central, handling end-to end sales coordination, customer engagement, requirement documentation, pricing discussions, sales closure, invoicing, renewals, and post-sales follow-ups. The role requires close coordination with internal teams to ensure smooth implementation, effective support, timely payments, and account growth.

Key Responsibilities:

- Manage customer accounts and maintain strong customer relationships.
- Understand customer requirements and coordinate with internal teams for suitable solutions.
- Handle quotations, pricing discussions, product demos, and sales follow-ups until closure.
- Coordinate with CS, Support, Product, and Implementation teams for smooth onboarding and service delivery.
- Conduct customer and market visits to strengthen relationships and identify business opportunities.
- Coordinate invoicing, billing, and timely payment follow-ups.
- Manage customer renewals and renewal-related follow-ups.
- Identify and drive upselling and cross-selling opportunities within existing accounts.




- Handle reference-based sales opportunities and account expansion.
- Maintain accurate customer, sales, and commercial records.
- Address customer concerns through effective internal coordination and timely follow-up.
- Contribute to customer retention and overall account growth.

Qualifications & Skills:

- Bachelor’s degree in Business, Management, IT, or a related field.
- 3+ years of experience in Account Management, Sales, or a customer-facing role.
- IT / SaaS / Software industry experience preferred.
- Robust communication, negotiation, coordination, and follow-up skills.
- Good understanding of quotations, pricing, invoicing, renewals, and sales processes.
- Strong customer relationship and problem-solving skills.
- Willingness to travel for customer meetings when required.

Job Types: Full-time, Permanent, Fresher Pay: ₹22,000.00 - ₹40,000.00 per month

Benefits

- Leave encashment
- Provident Fund

Experience:
- SaaS: 1 year (Required)
- B2B sales: 1 year (Required)

Work Location: In person

📌 Account Manager- Tempus Central (Vadodara)
🏢 Compucare
📍 Vadodara