Company Description Stars N Stripes is a rapid-growing, Gen Z-led collective of over 60 professionals redefining content, social media, and tech solutions across three dynamic divisions. Studio SNS focuses on high-impact video content, from TV campaigns and digital ads to branded series and long-form storytelling.

Social

Circle manages end-to-end social media marketing, including page management, outreach, SEO, SEM, ORM, and trend-focused content. Shortcuts blends technology and creativity, using AI, custom platforms, and in-app solutions to power innovative marketing experiences. The team values experimentation, bold ideas, and collaboration to deliver standout results in an ever-evolving marketing landscape.

Role Overview: As an Account Manager, you will be responsible for managing client relationships, overseeing campaign execution, and ensuring seamless coordination between clients and internal teams. You will play a key role in ensuring that campaigns are executed effectively while maintaining high standards of communication, quality, and delivery. The role requires strong project management skills, strategic thinking, and the ability to guide junior team members while contributing to the growth of client accounts.

Key Responsibilities:

A. Client Relationship Management

- Develop and maintain strong relationships with clients to understand their business objectives, expectations, and challenges.
- Act as the primary point of contact for day-to-day client communication and coordination.
- Provide regular updates to clients on campaign progress, deliverables, and timelines.
- Ensure clear documentation and client approvals via official communication channels before initiating work.
- Proactively address client concerns, provide solutions,



and maintain a high standard of communication on behalf of the agency.
- Anticipate potential delays or issues and communicate them to clients in advance.

B. Campaign & Project Management
- Manage end-to-end execution of campaigns across multiple accounts.
- Coordinate with internal teams to ensure smooth campaign execution.
- Track project timelines, deliverables, and budgets to ensure work is completed within scope and deadlines.
- Conduct regular quality checks to ensure accuracy and compliance with internal standards and client expectations.
- Maintain organized documentation and workflows for all client projects.

C. Strategic Planning & Campaign Execution
- Contribute to campaign planning and strategic discussions with internal teams.
- Provide insights and recommendations based on industry trends, campaign performance, and client objectives.
- Participate in brainstorming sessions and support the development of innovative campaign ideas.
- Ensure campaigns align with the client’s brand tone, vision, and marketing goals.

D. Team Management & Mentorship
- Guide and supervise Sr. Account Executives and Client Servicing Associates working on assigned accounts.
- Delegate tasks effectively to ensure smooth execution of multiple projects.
- Support team members in resolving operational challenges and maintaining workflow efficiency.




- Mentor junior team members and help build their client servicing and project management capabilities.

E. Cross-Functional Coordination
- Collaborate closely with all teams to deliver integrated campaigns.
- Ensure all stakeholders are aligned on project requirements, timelines, and expectations.
- Facilitate clear communication between clients and internal teams to ensure smooth project delivery.

F. Turnaround Time (TAT) & Operational Efficiency
- Ensure all deliverables are completed within agreed timelines.
- Manage multiple projects across various brands simultaneously while maintaining quality.
- Prioritize tasks across teams to ensure timely and accurate delivery of client work.
- Identify operational challenges and suggest improvements to increase team efficiency.

G. Account Growth & Upselling
- Identify opportunities to expand services within existing client accounts.
- Work with the Brand Solutions team to recommend additional services aligned with client needs.
- Provide strategic recommendations to clients to enhance campaign performance and maximize business value.

Requirements

● 3–5 years of experience in account management, client servicing, or brand partnerships.

● Advertising Agency Experience is Madatory

● Candidate must be comfortable to travel Malad

● Strong communication, presentation, and relationship management skills.

● Proven ability to manage multiple client accounts and projects simultaneously.

● Experience coordinating with cross-functional teams in marketing, creative, or digital campaigns.

● Strong organizational and problem-solving abilities.

● Understanding of campaign strategy, brand communication, and digital marketing ecosystems.

📌 Account Manager (Malad)
🏢 starsnstripes
📍 Malad