Position: Academic Head cum Operations

Location: Vyttila, Kochi

Company: SLBS Marklance Pvt. Ltd.

Employment Type: Full-Time

Job Summary

SLBS Marklance is looking for an experienced and responsible Academic Head cum Operations to lead the academic and day-to-day operational activities of our Vyttila centre. The role will be responsible for ensuring smooth academic delivery, faculty performance, student satisfaction, team coordination, and overall centre efficiency.

Key Responsibilities

Academic Management

- Oversee the complete academic functioning of the Vyttila centre.
- Plan and monitor class schedules, batches, faculty allocation and academic calendars.
- Ensure timely and effective delivery of courses and training programs.
- Monitor syllabus completion, assessments, student performance and academic progress.
- Maintain academic standards and ensure consistency in training quality.
- Review faculty lesson plans, teaching methodologies and classroom performance.

Faculty & Team Management

- Lead, coordinate and monitor faculty and academic support teams.
- Track faculty attendance, productivity, class completion and performance.
- Conduct regular faculty meetings and provide feedback for improvement.
- Identify training requirements and support faculty development.
- Handle faculty-related issues and ensure professional discipline.

Student Management

- Monitor student attendance, discipline, engagement and overall progress.
- Address student concerns, complaints and escalations professionally.
- Conduct student orientation, mentoring and counselling sessions when required.
- Collect student feedback and implement improvements in academic delivery.
- Coordinate student activities, assessments, workshops and placement-related academic support.

Operations Management

- Take ownership of the daily operations of the Vyttila centre.
- Coordinate with Admissions, HR, Placement, Accounts, Marketing and Management teams.




- Ensure smooth coordination between academic and non-academic departments.
- Monitor infrastructure, classrooms, training facilities and other operational requirements.
- Implement and monitor company SOPs and operational processes.
- Identify operational gaps and take corrective action promptly.

Reporting & MIS

- Prepare and submit daily, weekly and monthly academic/operations reports.
- Monitor student strength, attendance, faculty performance, batch progress and other KPIs.
- Maintain accurate academic and operational records.
- Present performance updates and operational concerns to management.

Management Support

- Work closely with senior management to achieve academic and business objectives.
- Support new program launches, process improvements and centre-level initiatives.
- Take ownership of issues and ensure timely resolution.
- Contribute towards student retention, academic quality and overall centre growth.

Candidate Requirements
- Bachelor's/Master's degree in Education, Management, Business Administration or a relevant field.
- 3–7 years of experience in academic administration, education, training, institute management or academic operations.
- Prior experience in an educational institute, training centre or EdTech company is preferred.
- Robust leadership and people-management skills.
- Excellent communication and interpersonal skills.
- Strong organizational, coordination and problem-solving abilities.
- Good knowledge of MS Office/Excel and reporting systems.
- Ability to manage multiple teams and responsibilities simultaneously.
- Mature, professional and accountable approach to work.

Key Skills Academic Management | Academic Operations | Faculty Management | Student Management | Team Leadership | Institute Operations | Counselling | MIS Reporting | Problem Solving | Communication | Administration

Preferred: Candidates with experience as Academic Head, Academic Manager, Centre Head, Operations Manager, Institute Manager or Academic Coordinator will be preferred.

Pay: ₹35,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Academic Head cum Opearations (Vyttila)
🏢 Slbs Marklance
📍 Vyttila