Job Description

. In this role, you'll provide excellent customer service to our global clients, helping to resolve their queries and issues efficiently.

Responsibilities

Handle customer inquiries via phone in a skilled and friendly manner.
Resolve customer issues and provide solutions promptly.
Maintain accurate records of customer interactions and transactions.
Follow Teleperformance’s guidelines and procedures to ensure high-quality service.
Work collaboratively with team members to improve customer satisfaction.

Requirements

Graduate or equivalent educational qualification.
Previous experience in a customer service role, preferably in an international voice process.
Excellent spoken and written English skills.
Ability to work flexible hours, including night shifts.
Reliable internet connection and a quiet, distraction-free workspace at home.
Strong problem-solving skills and attention to detail.
Kindly share your resume to @[email protected]
Salary-24-27 takehome
Location Mohali,

📌 Executive (Sahibzada Ajit Singh Nagar)
🏢 TP
📍 Sahibzada Ajit Singh Nagar