About the Role:
We are looking for an experienced Inside Sales to oversee the Mumbai Inside Sales function supporting all international markets except the USA. The role is responsible for driving execution excellence, sales governance, strategic account engagement, and process consistency across APAC, Europe, Middle East, Africa, ANZ, and other assigned regions.

This is not a direct people management role. The individual will provide functional leadership, strategic direction, mentoring, and governance to the Mumbai Inside Sales team while working closely with regional Sales, Marketing, Product, Pre-Sales, and Prospect Research teams.

Responsibilities:
Regional Ownership
Provide functional oversight to the Mumbai Inside Sales team supporting all assigned regions except the USA.
Ensure consistent execution across APAC, Europe, Middle East, Africa, ANZ, and emerging markets.
Support regional Sales teams in achieving pipeline and revenue objectives.
Drive strategic account engagement and regional market penetration initiatives.

Inside Sales Strategy
Develop region-specific outreach strategies aligned with market maturity and customer expectations.
Guide the team on account prioritization, stakeholder mapping, and engagement planning.
Drive Account-Based Marketing (ABM) initiatives in collaboration with Marketing.
Improve meeting quality, pipeline generation, and conversion rates.

Governance & Process Excellence
Ensure adherence to Inside Sales governance frameworks, CRM processes, and operational standards.
Drive continuous improvements in sales processes and reporting.
Monitor execution quality and recommend improvements to enhance productivity.
Ensure consistent implementation of organizational best practices.

Cross-Functional Collaboration
Work closely with:
Regional Sales Heads
Marketing
Product Teams
Pre-Sales
Bid Management
RFI Team
Prospect Research Group
Support product campaigns, strategic initiatives, customer events, and key account engagements.





Coaching & Functional Leadership
Mentor Inside Sales Executives on customer engagement, messaging, account planning, and prospect qualification.
Guide teams on industry trends, banking structures, and executive-level outreach.
Share best practices to improve execution and business outcomes.
Support onboarding and continuous capability development.

Market Intelligence
Analyze regional banking trends, customer priorities, and competitor positioning.
Provide actionable insights to Sales and Product teams.
Support strategic planning through account intelligence and market research.

Performance & Reporting
Track and review:
Qualified meetings
Pipeline generation
Conversion trends
Regional performance
CRM hygiene
Campaign effectiveness
Account penetration
Present business reviews and strategic recommendations to leadership.

Qualifications
MBA (Marketing / Finance / International Business) preferred
Engineering graduate with relevant B2B Inside Sales experience may also be considered

Required Skills
Functional Skills
Enterprise B2B Inside Sales
Sales Development
Account-Based Marketing (ABM)
Account Planning
Market Research
Pipeline Management
CRM Management
Banking Industry Knowledge
Sales Analytics
Strategic Planning

Leadership Skills
Strategic Thinking
Functional Leadership
Coaching & Mentoring
Stakeholder Management
Influencing Without Authority
Business Planning
Process Improvement

Communication Skills
Excellent verbal and written communication
Executive presentations
Stakeholder engagement
Business storytelling

Preferred Skills
10+ years of Inside Sales or Sales Development experience.
Strong exposure to enterprise B2B technology sales.
Experience selling into the BFSI sector is highly preferred.
Experience working across APAC, Europe, Middle East, Africa, and ANZ markets.
Proven experience collaborating with Sales, Marketing, Product, and Pre-Sales teams.
Strong understanding of account-based selling and executive stakeholder engagement.

📌 Senior Inside Sales (Mumbai)
🏢 Intellect Design Arena
📍 Mumbai