- Plan and coordinate domestic and international travel arrangements for clients.
- Handle flight, hotel, transportation, visa, and travel insurance bookings.
- Prepare and manage detailed travel itineraries.
- Understand customer requirements and recommend suitable travel options.
- Coordinate with airlines, hotels, travel partners, and other service providers.
- Handle booking modifications, cancellations, refunds, and travel-related queries.
- Monitor flight schedules, delays, cancellations, and other travel updates.
- Provide timely assistance and support to customers before and during their journey.
- Maintain accurate records of bookings, payments, invoices, and travel documents.
- Ensure all arrangements are completed within the agreed budget and timelines.
- Handle customer complaints and resolve issues professionally.
- Maintain strong relationships with clients and travel vendors.
- Achieve assigned sales, customer-service, and business targets.

Preferred Candidate Profile

- Graduate in any discipline; qualification in Travel & Tourism or Hospitality is an advantage.
- 13 years of experience in travel, tourism, ticketing, or customer service preferred.
- Knowledge of domestic and international travel destinations.




- Experience with airline/hotel booking systems or GDS is an advantage.
- Good verbal and written communication skills.
- Strong customer-handling and problem-solving abilities.
- Good negotiation and coordination skills.
- Comfortable working with MS Office and travel-management software.
- Strong attention to detail and ability to manage multiple tasks.
- Willingness to work flexible schedule, weekends, or holidays when required.
- Freshers with good communication skills and a strong interest in travel may also be considered.

Perks and Benefits

- Competitive salary based on experience and skills.
- Performance-based incentives/bonuses.
- Opportunities for career growth and professional development.
- Training on travel booking systems and industry processes.
- Paid leave and company holidays.
- Employee travel discounts and special travel offers, where applicable.
- Supportive and professional work environment.
- Exposure to domestic and international travel operations.
- Recognition and rewards for excellent performance.
- Opportunities to attend travel-related events, training programs, and familiarization trips, where applicable.

📌 Walk-in || Travel Executive (Pune)
🏢 Akash Anand Padile
📍 Pune