Job Summary:

We are looking for a Front Desk & Volunteer Management Manager to manage front-office operations and oversee volunteer recruitment coordination across multiple clinical studies. This role plays a key part in ensuring smooth volunteer flow while tracking, organizing, and reporting recruitment data so management has clear visibility into study-wise recruitment performance.

Key Responsibilities

- Manage front desk operations, walk-ins, calls, and appointment scheduling
- Act as the primary point of contact for study volunteers and visitors
- Coordinate volunteer scheduling and screening with recruiters and clinical teams
- Monitor and consolidate recruitment data from multiple recruiters
- Maintain study-wise recruitment trackers (screened, enrolled, screen failures,



dropouts)
- Prepare regular recruitment reports for management review
- Ensure data accuracy, confidentiality, and compliance with SOPs/GCP

Requirements

- Bachelors degree (Life Sciences / Healthcare / Administration preferred)
- 1-5 years of experience in clinical research, healthcare coordination, or recruitment management
- Solid working knowledge of MS Excel / Google Sheets
- Excellent organizational, communication, and multitasking skills
- Prior experience in clinical trial recruitment or volunteer management is a plus

📌 Front Desk & Volunteer Management Associate (Bengaluru)
🏢 MS CLINICAL RESEARCH
📍 Bengaluru