We have opening's for Store Manager, Assistant Store Manager, Retail Associates

Roles:Store Manager

PURPOSE & IMPACT ON ORGANIZATION:

- Take full ownership of the store and its commercial success
- Analyze relevant data to probe and challenge the status quo
- Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed
- Drive continuous improvements in the stores sales, productivity and profitability
- Ensure the legal and financial integrity of the store
- Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor
- Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself
- Schedule staff so as to properly serve customers, drive sales and execute tasks
- Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
- Ensure proper in-store Brand execution according to established standards and directives
- Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge
- Manage all store operations in a systematic and efficient manner, as per established policies and procedures
- Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store
- Ensure merchandise deliveries are processed on the same day they arrive and the stores entire product offer is made immediately available and easily accessible to customers on a consistent basis
- Ensure cash register transactions are processed quickly and accurately
- Lead and implement all applicable loss prevention policies and procedures
- Maintain a safe and productive shopping and working environment
- Manage the recruitment and training of store team members
- Ensure all HR policies and procedures are adhered to
- Create a high-performance culture by setting transparent expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance
- Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder
- Share best practices to drive the collective performance of all district stores
- Complete all applicable training programs and effectively apply the learning on the job
- Seek coaching and learning opportunities to continually improve your performance

AUTHORITIES:

- Customers
- Peers and Supervisor
- Vendors and Support Functions (e.g., Visual Merchandising,



Facility Services, etc.)
- Local Administration (e.g., mall management)

OTHER QUALIFICATIONS:

- Must be a Graduate/Postgraduate from recognized university
- Minimum 18 months work experience in a sports/fashion customer and commercial-focused retail environment with a minimum of 12 months of Store Management responsibility
- Intermediate numeracy and literacy and advanced verbal communication skills

Role Assistant Store Manager

PURPOSE & IMPACT ON ORGANIZATION:

- Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them
- Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success
- Be a role model for customer service and meeting or exceeding customers expectations
- Share your customer service experience and train selected team members to fine tune their service skills
- Be a resource for Retail Professionals in dealing with complex customer service situations
- Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
- Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers
- Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable)
- Adhere to all established policies and procedures
- Execute and maintain established Visual Merchandising and In-Store Communication standards
- Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the stores entire product offer is represented on the sales floor
- Complete cash register transactions quickly and accurately
- Minimize loss in both, the stockroom and the sales floor
- Perform all store operations in a secure, effective and efficient manner
- Collaborate productively and respectfully with team members
- Make yourself available to support other team members when needed
- Complete all applicable training programs and effectively apply the learning on the job




- Seek coaching and learning opportunities to continually improve your performance
- KEY RELATIONSHIPS:

- Customers
- Peers and Supervisor

SKILLS:

- Advanced Retail Professional Competencies

(additions based on market needs)

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

- Graduation is a must
- Minimum 6 months work experience in a sports/fashion customer-focused and commercial-focused retail environment with advanced selling experience and solid product, retail and industry understanding
- Basic numeracy and literacy and advanced verbal communication skills

Job Title- Retail Associate

PURPOSE & IMPACT ON ORGANIZATION:

- Contribute to meeting or exceeding store sales and profit targets by:
- Passionately inspiring consumer loyalty to the brand
- Effectively serving and selling to customers
- Diligently executing store operations

KEY RESPONSIBILITIES:

- Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.
- Execute the Brand Customer Service standards to meet or exceed customers expectations
- Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
- Use Seasonal Brand and product knowledge effectively during sales interactions
- Communicate product features and benefits and unique selling points clearly to address customers needs and strengthen their connection to the Brand
- Adhere to all established policies and procedures
- Execute and maintain established Visual Merchandising and In-Store Communication standards
- Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the stores entire product offer is represented on the sales floor
- Complete cash register transactions quickly and accurately
- Minimize loss in both, the stockroom and the sales floor
- Perform all store operations in a safe, effective and efficient manner
- Collaborate productively and respectfully with team members
- Complete all applicable training programs and effectively apply the learning on the job
- Seek coaching and learning opportunities to continually improve your performance

KEY RELATIONSHIPS:

- Customers
- Peers and Supervisor

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

- Retail Professional Competencies

MINIMUM QUALIFICATIONS:

- High school education is a must
- Preferably 6 months working in a sports/fashion customer & commercial focused retail environment
- Basic numeracy, literacy and verbal communication skills

📌 Store Manager (Hyderabad)
🏢 Sridevi associates
📍 Hyderabad