Position Overview

The Enrollment Advisor position at EC-Council University offers a rewarding career in the highly growing field of cyber security education. Technology is advancing much faster than professionals can secure it and the skill gap is growing. The Enrollment Advisor is the first line of support and guidance for prospective students exploring opportunities at EC-Council University, and therefore represents the best of the University. The Enrollment Advisor has a direct and significant ability to impact and influence the lives of aspiring students, their families, and the communities in which they live. The Enrollment Advisor is a key member or EC-Council University s student-centered support model that begins with attracting, guiding, enrolling, and setting the stage for the success of our students.

Key Responsibilities

- Act as first point of contact for prospective students considering enrolling at EC-Council University
- Proactively reach out, contact, and engage prospective students via telephone, email, click to chat and text messaging about their future with the goal of enrollment into EC-Council University
- Demonstrate sensitivity and ability to effectively relate to and work with prospective students from diverse backgrounds and experiences
- Conduct conversations with prospective students to assess needs, showcase the benefits of an EC-Council University education, and facilitate enrollment into the University
- Ensure students successfully move through the admissions process from the point of application through class/term start within designated timelines
- Meets minimum levels of daily/weekly/term activities, performance indicators (KPI s), and achieves assigned performance goals
- Demonstrate a high level of product/program knowledge and industry related data and statistics (i.e., employment opportunities, salaries, etc.)
- Manage, update,



maintain prospective/current student database (CRM) on a daily basis
- Successful collection/submission of required student application paperwork and documentation
- Maintain accurate knowledge of the University s catalog, policies, procedures, regulations, etc.
- Conducts all recruitment/admissions activities in a fully ethical and compliant manner
- Create relationships that lead to referral/inquiry generation through engaging current students, alumni, businesses, community organizations, etc.
- Work effectively with co-workers as part of the student services team to ensure each student s experience with the University is professional, service-focused, and productive
- Support and contribute to EC-Council s commitment to diversity and inclusion

Required Skills Qualifications

- Associate or bachelor s degree strongly preferred; EC-Council University will consider meaningful educational, work and/or military experience in exchange for degree requirements where appropriate
- Minimum 1 year experience in Student Recruiting, Admissions Enrollment advising, or related field
- Minimum of one year in a results-oriented, consultative sales or marketing position demonstrating robust probing, questioning, and presentation skills including the ability to overcome objections
- Possesses superior interpersonal skills
- Experience working with clients/customers representing multiple stages of life and diverse backgrounds/experiences
- Possesses strong time management, prioritization, and multi-tasking skills
- Ability to work a flexible schedule including evening and one Saturday/month hours
- Proven ability to achieve goals, influence others, and meet deadlines

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Enrolment Advisor (Mumbai)
🏢 EC-Council
📍 Mumbai