12 Sep
|
And We Support
|
Udaipur
12 Sep
And We Support
Udaipur
Roles and Responsibilities :
- Handle customer inquiries via phone calls, emails, or chats in a skilled and courteous manner.
- Provide accurate information to customers regarding products/services offered by the company.
- Resolve customer complaints and issues promptly and efficiently.
- Meet performance targets for call handling time, quality metrics, and first-call resolution rates.
Job Requirements :
- 0-5 years of experience in an International BPO environment with focus on Customer Support/Service/Technical Support roles.
- Strong communication skills with excellent verbal fluency in English language (International Voice Process).
- Ability to work effectively in a fast-paced blended process environment with multiple priorities simultaneously.
📌 Process Associate (Udaipur)
🏢 And We Support
📍 Udaipur