Job Summary
As part of EY GDS Assurance Digital, you will help design, build, and scale a standardized evaluation capability, focused on evaluating GenAI, RAG-based, and Agentic AI solutions before deployment.
This role sits at the intersection of AI evaluation engineering, Responsible AI, and GenAI security/red teaming. The primary objective is to ensure GenAI/agentic systems are safe, reliable, robust, and fit-for-purpose, by designing evaluation strategies, building repeatable test harnesses, and generating auditable evidence that supports go/no-go decisions.
You will work with global stakeholders (product teams, solution architects, risk & compliance, and assurance leadership) to define evaluation requirements, request test datasets from product teams, execute rigorous evaluations (functional + non-functional), and recommend mitigations and controls to reduce risk.
This is a core full-time role that requires a hands-on AI Development mindset, strong evaluation mindset, and the ability to translate risk concerns into practical testing strategies and measurable acceptance criteria.
Responsibilities
- Define and operationalize evaluation strategies for GenAI systems across use cases like Q&A; assistants, summarization, extraction, drafting, agentic systems, and multi-step workflows.
- Translate business use-cases into a structured evaluation plan: scope, assumptions, success criteria, datasets, metrics, red-team scenarios, thresholds, and reporting requirements.
- Drive standardization: reusable evaluation templates, test case libraries, scoring rubrics, and reporting formats across product teams.
- Design structured dataset requirements for product teams and ensure coverage across:
- Core user journeys and primary business intents
- Edge cases (rare prompts, ambiguous queries, incomplete context)
- Adversarial cases (malicious prompts, jailbreak attempts, prompt injections)
- Bias & fairness cases (sensitive demographic proxies, protected attributes,
stereotyping patterns)
- Define guidance for dataset sufficiency and statistical coverage (e.g., minimum samples, distribution balance, scenario matrices, stratification by intent/risk).
- Build reusable evaluation pipelines for:
- Answer quality (correctness, relevance, completeness, clarity)
- Grounding & faithfulness (RAG-specific: faithfulness, context precision/recall, hallucination rate, citation quality)
- Agentic behavior (tool-call accuracy, tool misuse, goal completion, step correctness, unnecessary actions, loop detection, safety of tool outputs)
- Operational quality (latency, cost/token budget, throughput, stability, retries, failure recovery)
- Combine LLM-as-judge and human evaluation in a calibrated way (rubric design, sampling plans, agreement checks).
- Implement automated evaluation harnesses in Python (preferred), enabling:
- batch runs on scenario suites
- configurable metric definitions
- reproducible runs with run IDs and artifacts
- storage of traces and outputs for auditability
- Execute structured red teaming aligned to OWASP Top 10 for LLM Applications, covering (examples):
- Prompt injection (direct + indirect) and tool hijacking
- Sensitive data disclosure / PII leakage
- Insecure output handling (downstream injection)
- Training data leakage / memorization probes
- Model denial-of-service / denial-of-wallet patterns
- Integrate evals into development lifecycle: pre-release regression gates, CI checks, benchmark comparisons across model versions/prompts/tools/retrievers.
- Perform adversarial testing for agentic workflows:
- tool misuse / over-permissioned tool access
- unauthorized action execution
- exfiltration via tools/connectors
- prompt injection via retrieved documents (RAG poisoning)
- Recommend mitigations: input validation, retrieval filtering, tool sandboxing, least-privilege permissions, guardrails, policy prompting, refusal logic, output encoding, monitoring alerts.
- Produce high-quality evaluation reports that are auditable and decision-ready, including:
- methodology, datasets, metrics, thresholds
- quantitative results
- qualitative results
- risk assessment summary and recommended control actions
- Present findings to stakeholders in a crisp, risk-informed manner; clearly explain residual risk, limitations, and rationale for go/no-go.
Key Requirements/Skills & Qualification:
- Excellent academic background, including at a minimum a bachelors or a masters degree in data science, Statistics, Engineering, Operational Research, or other related field with strong focus on modern data architectures, processes, and environments.
- 47+ years of relevant experience in one or more areas:
- ML/AI/GenAI/Agentic engineering (NLP/LLMs), evaluation engineering, applied research
- security testing / red teaming
- building and designing evaluation harness that ensures safety, reliability and robustness.
- Solid hands-on Python for building evaluation harnesses (data processing, metric computation, orchestration, reporting pipelines).
- Practical understanding of GenAI system architectures: RAG, embeddings/vector search, prompt orchestration, tool calling, multi-agent systems, memory, routing.
- Experience designing metrics and evaluation methods (rubrics, automated scoring, sampling strategy, regression design).
- Familiarity with LLM risks and mitigations, especially for enterprise contexts (data leakage, hallucinations, prompt injection, unsafe content, bias).
📌 Agentic AI Evaluation Engineer (Kolkata)
🏢 EY
📍 Kolkata