- Handle customer inquiries via phone calls, resolve issues, and provide solutions in a timely manner.
- Process credit card transactions, handle payments, and maintain accurate records.
- Meet daily/weekly targets for sales performance metrics such as call volume, conversion rates, and revenue generation.
- Collaborate with team members to achieve common goals and objectives.
Job Requirements :
- 0-1 year of experience in telesales or related field (e.g., BPO).
- Solid communication skills with excellent voice processing abilities.
- Proficiency in handling multiple tasks simultaneously while maintaining accuracy and efficiency.