Customer Support Executive (Bengaluru)

Customer Support Executive (Bengaluru)

12 Sep
|
Cogent E Services
|
Bengaluru

12 Sep

Cogent E Services

Bengaluru

1. APOLLO – INSURANCE PROCESS? HIGH PRIORITY | 50 POSITIONSPosition: Customer Service / Sales Executive – Insurance Process

- EligibilityQualification: Graduate / Undergraduate
- Experience: Minimum 6 months of experience in any Sales domain – Mandatory
- Language: Good English + Any 1 Regional Language
- Candidates with relevant Insurance Sales experience will be preferred.
- CompensationCTC: ₹22,000 per month
- CTC for Insurance Experience: ₹25,000 per month
- Take Home: ₹21,500 – ₹24,500 per month
- Key ResponsibilitiesHandle customer interactions and understand their requirements.
- Explain insurance products, plans, and perks clearly.
- Generate and convert sales leads.
- Achieve assigned sales and performance targets.
- Maintain high standards of customer service.
- Ensure accurate documentation and timely follow-up with customers.

2. ATHER – VOICE PROCESS? HIGH PRIORITY | 60 POSITIONSPosition: Customer Support Executive – Voice Process

- EligibilityQualification: Graduate / Undergraduate
- Language: Good English + Any 2 Regional Languages – Fluent
- Alternative Requirement: Good English + Fluent Hindi – 40 Positions
- Freshers: 50%
- Experienced Candidates: 50%
- CompensationCTC: ₹23,000 per month
- Take Home: ₹22,500 per month
- Key ResponsibilitiesHandle inbound/outbound customer calls professionally.




- Resolve customer queries and provide appropriate solutions.
- Understand customer concerns and ensure effective resolution.
- Maintain excellent customer experience and service quality.
- Follow process guidelines and meet assigned performance parameters.
- Maintain accurate customer information and call records.

3. ATHER – NON-VOICE PROCESS? HIGH PRIORITY | 20 POSITIONSPosition: Customer Support Executive – Non-Voice Process

- EligibilityQualification: Graduation – Mandatory
- Experience: Minimum 6 months of experience in Non-Voice Process – Mandatory
- Language: Good English + Any 1 Regional Language
- Strong written communication and good computer skills are preferred.
- CompensationCTC: ₹23,000 per month
- Take Home: ₹22,500 per month
- Key ResponsibilitiesHandle customer queries through non-voice channels.
- Process emails, tickets, chats, or other assigned customer interactions.
- Provide accurate and timely resolutions.
- Maintain quality and productivity standards.
- Follow process guidelines and ensure proper documentation.
- Deliver a high level of customer satisfaction.

? WORK LOCATIONCogent E Services Pvt. Ltd.

Gopalan Enterprises, Millennium Tower

ITPL Main Road, Phase 2, Brookefield, Bangalore

Landmark: Next to CMR IT College

📌 Customer Support Executive (Bengaluru)
🏢 Cogent E Services
📍 Bengaluru

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