Position: Front Office / Dental Receptionist

Experience: Minimum 1–2 years of experience in a dental clinic, hospital, or healthcare setting

Location: Nallagandla ; Srinagar Colony ; Manikonda

Employment Type: Full time

Dental Front Office Receptionist to manage the reception area and provide excellent patient service. The ideal candidate must have prior dental clinic or hospital/healthcare front-office experience and be comfortable handling patient appointments, calls, billing, and administrative responsibilities.

- Key ResponsibilitiesGreet and welcome patients in a professional and courteous manner.
- Manage patient appointments, scheduling, confirmations, cancellations, and follow-ups.
- Handle incoming and outgoing calls and respond to patient inquiries.
- Register new patients and maintain accurate patient records.
- Coordinate with dentists, doctors, and clinical staff to ensure smooth patient flow.
- Handle billing, payments, receipts, and basic insurance-related documentation.
- Explain clinic procedures, appointment details, and payment information to patients.
- Maintain confidentiality of patient information and follow healthcare privacy standards.
- Manage emails, messages, reports,



and other front-office documentation.
- Maintain a clean, organized, and welcoming reception area.
- Follow up with patients regarding appointments, treatment plans, and pending payments when required.
- Perform other administrative duties assigned by management.

- Previous experience in a dental clinic, hospital, or healthcare setting.
- Minimum 1–2 years of relevant front-office/reception experience preferred.
- Excellent communication and interpersonal skills.
- Pleasant personality with a patient-focused approach.
- Good computer skills and familiarity with MS Office or clinic management software.
- Ability to multitask and work efficiently in a busy clinical environment.
- Good organizational and time-management skills.
- Professional appearance and attitude.
- Ability to maintain patient confidentiality.
- Preferred SkillsKnowledge of dental terminology and procedures.
- Experience with dental/medical appointment scheduling software.
- Basic knowledge of medical/dental billing and insurance processes.
- Previous experience coordinating with doctors, dentists, and clinical teams.

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