URGENT HIRING | SENIOR MANAGER BPO

Globiva is hiring experienced professionals to join our team in Kolkata – Sector V!

Position: Manager / Senior Manager

Company: Globiva

Location: Kolkata – Sector V

Call Or Whatsapp -(phone hidden)

Requirements:

BPO experience is mandatory

Inbound Service experience is mandatory

Robust team management & operational skills

Excellent communication skills

Relevant on-paper experience preferred

Candidates who can join at the earliest are preferred

Working: 6 Days

Interested candidates can share their updated CV at:

[email protected]

- SLA deliverables, Escalation Management,
- Management, forecast planning, process improvement,
- attrition control, Problem solving, Conflict management,
- Coaching & Feedback, P&L; drive.
- Mar 2021 - Mar 2024
- Assistant Manager / Deputy Manager, Operatio
- Conneqt Business Solutions
- Responsible for SLA deliverables, Attrition control, forecast
- preparation, Shrinkage, Problem solving, BFSI Sales,
- Insurance, MBR, QBR

📌 Senior Operations Manager (Kolkata)
🏢 globiva
📍 Kolkata