Job Summary

Job Title: Product Owner - Website

Function: Digital Innovation Technology

Location: Powai, Mumbai

Role: Own and continuously evolve Lauritz Knudsen's end-to-end digital experience ecosystem-including LK-EA's end-to-end digital experience ecosystem-into a scalable, secure, customer-centric platform that contributes to business growth. The role serves as the single enterprise-level point of accountability for digital strategy, roadmap, architecture governance, delivery, operations, budget, and measurable business outcomes across LK-EA's public digital footprint.

Organizational Context and Scope

Portfolio: LK-EA.com and its sub-sites; Builder.io CMS; Product Information Management (PIM); Digital Asset Management (DAM); enterprise search through OpenSearch; the SEO and analytics stack; and integrations with SFDC, SFMC, and CIAM/Auth0. Business impact: The primary digital channel for product discovery, customer and partner engagement, lead generation, and self-service. Operating environment: An enterprise-scale, secure, integrated, multi-vendor ecosystem spanning Business, Marketing, Sales, Customer Experience, IT, Security, and Analytics.

Key Accountabilities

- Digital platform strategy and ownership: Define and own the product vision, roadmap, backlog, governance model, and business outcomes for LK-EA.com and its broader ecosystem. Improve customer discovery, engagement, lead generation, conversion, and self-service journeys.
- Website, CMS, and content governance: Own the Builder.io architecture, templates, workflows, publishing controls, content standards, brand compliance, SEO readiness, accessibility, and platform availability.
- Product data and digital assets: Govern PIM, DAM, taxonomy, attributes, metadata, product descriptions, and imagery to ensure completeness, consistency, and quality across customer-facing journeys.
- Search, SEO, analytics, and growth: Lead OpenSearch indexing, relevance, filters, synonyms, and ranking; oversee technical SEO, metadata, Core Web Vitals, and organic visibility; and use GA4 dashboards and funnel insights to drive continuous optimization.
- Architecture, engineering, and delivery governance: Provide engineering leadership and functional oversight across Svelte/SvelteKit, AWS services, MongoDB, OpenSearch, CIAM/Auth0, SFDC, SFMC, and related integrations. Maintain disciplined Agile delivery using Jira, Confluence,



and Git/GitHub.
- Cybersecurity, privacy, compliance, and accessibility: Embed secure-by-design practices and ensure alignment with DPDP requirements, cybersecurity controls, audit expectations, accessibility standards, and web-governance policies.
- People, vendor, and stakeholder leadership: Lead Developers, QA Engineers, UI/UX Designers, and Content teams; manage vendors and implementation partners; oversee sprint ceremonies, backlog prioritization, UAT, release governance, and SLA performance; and collaborate with Product, Marketing, Sales, Customer Experience, IT, Security, Analytics, and senior leadership.

Domain Ownership

- Web estate: LK-EA.com and all associated sub-sites.
- Content and publishing: io CMS, templates, and publishing workflows.
- Product content: PIM, DAM, taxonomy, attributes, metadata, and digital assets.
- Search: OpenSearch and the complete search-relevance stack.
- Digital growth: Technical and on-page SEO, Core Web Vitals, GA4 analytics, and dashboards.
- Integrations: CIAM/Auth0, SFDC, SFMC, MongoDB, and AWS services.

Required Education and Experience

- Education: E. or B. Tech in Computer Science, Information Technology, Electronics, or a related discipline.
- MBA or certifications in Product Management, Agile, or Digital Transformation are preferred.
- Experience: At least 10 years of overall experience, including 5 or more years in digital product ownership, enterprise website management, CMS, PIM, digital commerce, search, SEO, analytics, or customer-facing digital platforms.
- Proven people-management experience across Development, QA, and UI/UX teams is required.
- Enterprise exposure: Demonstrated experience managing scalable, secure, integrated platforms in a matrixed enterprise environment.

Technical Competencies

- Digital Product Delivery: Roadmap, backlog governance, release planning, Agile / Secure delivery
- Website Content Platforms: Headless CMS (Builder.io), PIM, DAM, product content governance
- Engineering Stack:



Svelte/SvelteKit, HTML/CSS/JS, REST APIs, AWS, MongoDB, OpenSearch/Elasticsearch, CIAM/Auth0, SFDC, SFMC
- Growth Analytics: GA4, Google Search Console, technical SEO, Core Web Vitals, accessibility, CRO, journey analytics
- Delivery Tooling: Jira, Confluence, Git/GitHub, SDLC governance, DevOps fundamentals, vendor delivery review

Leadership Competencies

- Customer centricity and product mindset
- Strategic thinking, ownership, and accountability
- People leadership and coaching
- Stakeholder management and influence
- Data-driven decision-making
- Continuous improvement and change management

Key Performance Indicators

- Platform performance: Website availability, reliability, load performance, and Core Web Vitals.
- Product-content quality: Data completeness, image coverage, DAM quality, and taxonomy accuracy.
- Search effectiveness: Relevance, discoverability, reduction in zero-result searches, and search-led conversion.
- Organic growth: Organic traffic, ranking improvement, and technical SEO compliance.
- Customer outcomes: Engagement, lead generation, conversion, and journey effectiveness.
- Delivery excellence: Release quality, delivery predictability, SLA adherence, and vendor performance.
- Governance: Audit readiness, cybersecurity, accessibility, and documentation compliance.

Stakeholder Ecosystem

- Internal: Product Management, Marketing, Sales, Customer Experience, Digital Innovation, IT, Cybersecurity, Privacy, Analytics, Leadership
- External: Website development vendors, UI/UX partners, SEO agencies, content partners, CMS/PIM/DAM platform vendors

Success in the First 12 Months

- Integrate vendor and in-house resources into a unified, high-velocity delivery squad.
- Publish and operationalize a 12-18-month roadmap for LK-EA.com, supported by measurable improvements in priority customer journeys.
- Deliver a demonstrable improvement in SEO or Core Web Vitals and a measurable increase in lead generation or conversion.
- Establish repeatable governance routines for content, SEO, PIM, and cybersecurity that support audit readiness.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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