Roles and Responsibilities:

- Lead and manage a team of Presales Executives to achieve daily, weekly, and monthly targets.

- Monitor team performance on calls, lead qualification, follow-ups, site visits, and lead conversions.

- Ensure effective handling and timely follow-up of inbound and outbound leads through CRM.

- Guide team members on project knowledge, calling techniques, customer handling, objection handling, and lead conversion.

- Conduct regular performance reviews and provide coaching and feedback to improve individual and team productivity.

- Coordinate with the Sales team to ensure smooth lead handover and maximize site visit and booking conversions.

- Track key presales metrics such as calls, connect ratio, qualified leads, site visits, and conversion rates.

- Prepare and share daily/weekly performance reports with management.

- Identify performance gaps and implement corrective actions to achieve team targets.





Job Requirements:

- 5–10 years of experience in Real Estate Presales / Telecalling / Inside Sales.

- Minimum 2–3 years of experience handling or leading a Presales/Telecalling team.

- Proven track record of achieving team targets in the real estate industry.

- Strong knowledge of lead management, customer follow-up, lead qualification, and conversion processes.

- Hands-on experience with CRM systems and presales KPIs.

- Excellent communication, leadership, coaching, and team-handling skills.

- Target-oriented with solid problem-solving and analytical abilities.

- Good understanding of the local real estate market and customer buying behaviour.

- Real Estate Presales experience is mandatory.

📌 We are hiring Presales Team Leader For Adyar Location (Chennai)
🏢 Isha Homes
📍 Chennai