Key Responsibilities

- Handle inbound customer support, service requests, or technical assistance via voice or non-voice channels (Email/Chat).
- Maintain high levels of customer satisfaction and adhere to quality service standards.
- Document customer interactions accurately in the internal database or CRM systems.
- Meet and exceed daily and weekly productivity and performance targets.

Candidate Requirements

- Education: Minimum High School Graduate (12th Pass) / Undergraduates / Graduate
- Experience: Freshers are welcome to apply; candidates with relevant international BPO experience are also encouraged.
- Skills: Excellent written and verbal English communication skills, active listening, and basic computer navigation skills.
- Work Shift: Willingness to work in flexible / rotational shifts (including night shifts) aligned with international business hours.





Salary & Compensation Package

- Freshers: 18,000 to 25,000 In-Hand salary per month.
- Experienced Candidates: 25,000 to Upto 40,000 In-Hand salary per month (commensurate with previous experience and interview performance).
- Incentives: Performance-based monthly incentives and bonuses over and above the fixed salary.

Perks & Benefits

- Transportation: Both-side cab facility provided with door-to-door pick-up and drop for safe commuting.
- Financial Security: Provident Fund (PF) and ESI advantages.
- Health & Wellness: Comprehensive medical insurance coverage.
- Growth Opportunities: Rapid career progression and internal promotion opportunities.

📌 Hiring For voice & Non-voice For International Process (Gurugram)
🏢 R4N Consulting Panchkula
📍 Gurugram