A career in Global Delivery Services (GDS) is a dynamic and truly global delivery network of over 74,000 people working across the border to provide innovative and strategic business solutions to EY member firms and EY clients worldwide. We play a vital role in EY s growth strategy, helping EY clients become agile and efficient, and help fulfill our purpose to build a better working world.
The opportunity
In Tax, GCR is the subservice line and ACR is built to cater GCR s corporate client to provide compliance and accounting services, they include statutory reporting and bookkeeping services. The Services Management Office (SMO) supports the clients of ACR in managing their Commercial, Tax quality, User access and robust tracking mechanism for SLA/KPI management processes.
The SMO team offers the ease of managing clients (also referred to as Engagements within EY) in the following manner:
- Manage compliance of complex regulatory affairs across jurisdiction and support their processes end-to-end life cycle of an Engagement
- Provide project management support and control the cost of managing compliance across various regions/countries
- Measure and report engagements performance as per defined SLA s and KPI s of the clients
Responsibilities
Tax Quality Review
- - Maintain key engagement documents in the designated SharePoint folders, including contracting documents such as SOWs, EAs, PSMs, and agreed deliverables
- Update and manage the compliance calendar by following up on deliverable status and preparing executive summaries to highlight potential risks to engagement leadership
- Work with delivery teams to track client KPIs and SLAs, and prepare standard operational reports for senior review
Commercials
- - Maintain a complete record of project scope and fees throughout the engagement lifecycle
- Monitor team time and expenses,
ensuring compliance with relevant policies
- Support invoice issuance and track accounts receivable status
- Prepare time and expense reports and compare engagement budgets against actual performance
- Track ongoing scope changes and maintain records until the CRN is approved
User Access
- - Initiate access requests for new joiners in a timely manner for both EY and client ERP systems.
- Maintain an updated log of users and their access across EY and client systems.
- Coordinate with IT teams and provide Level 1 support for access-related matters.
Key Competencies and Skills
We are looking for candidates with the following:
- 2 to 4 years of total work experience
- Bachelor s or Master s degree, preferably in Finance, Commerce or Business Management
- Experience working in a multi-cultural and team environment
- Proficiency with tools like MS - Office, Excel, PPT Doc and Power BI
You will need to :
- Have excellent communication skills - both written and oral
- Demonstrate strong organizational skills and structured thinking abilities
- Demonstrate solid interpersonal and analytical skills
- Demonstrate an eye for detail
- Be flexible and willing to adjust responsibilities to align with developing business needs
- Continuous learning: You ll develop the mindset and skills to navigate whatever comes next
- Success as defined by you : We ll provide the tools and flexibility, so you can make a meaningful impact, your way
- Transformative leadership : We ll give you the insights, coaching and confidence to be the leader the world needs
- Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Tax ACR-SMO-Advanced Analyst (Bengaluru)
🏢 EY
📍 Bengaluru
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