We are seeking a highly motivated and organized individual to join our team as a Client Coordinator. This entry-level position is ideal for recent graduates who are eager to kickstart their career in client services. As a Client Coordinator, you will play a key role in supporting our clients and ensuring their satisfaction with our products/services.

Responsibilities:

1. Client Communication:
1. Serve as the primary point of contact for client inquiries, concerns, and requests via phone, email, and in-person meetings.
2. Provide timely and qualified responses to client queries and always maintain a positive relationship with clients.

- Serve as the primary point of contact for client inquiries, concerns, and requests via phone, email, and in-person meetings.
- Provide timely and professional responses to client queries and always maintain a positive relationship with clients.
- Client Support:

1. Address client issues and escalate complex problems to the appropriate team members for resolution.
2. Proactively identify opportunities to improve the client experience and suggest creative solutions.

- Address client issues and escalate complex problems to the appropriate team members for resolution.
- Proactively identify opportunities to improve the client experience and suggest innovative solutions.
- Feedback:

1. Maintain accurate records of client Demos and feedback in the company database.





- Maintain accurate records of client Demos and feedback in the company database.
- Cross-functional Collaboration:

1. Collaborate with sales, marketing, and product development teams to ensure alignment on client needs and objectives.
2. Participate in team meetings and contribute ideas for improving processes and workflows.

- Collaborate with sales, marketing, and product development teams to ensure alignment on client needs and objectives.
- Participate in team meetings and contribute ideas for improving processes and workflows.

Requirements:

- Bachelors degree in Business Administration, Marketing, Communications, or a related field.
- Excellent communication skills, both written and verbal.
- Strong customer service orientation with a friendly and professional demeanor.
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and CRM software is a plus.
- Previous experience in customer service or client-facing roles is preferred but not required.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Project/Client Coordinator (New Delhi)
🏢 EIPL
📍 New Delhi