Position: Desktop Support Field Engineer
Own Vehicle: Mandatory
Conveyance: Will be provided by the client

JD -

- Incident Resolution: The Engineer will provide mandatory, dedicated in office support for all local incidents (Tier 1/2) that require physical presence, including hardware faults, network connectivity issues (LAN/Wi-Fi), and peripherals support.
- Hardware Lifecycle: Services include performing diagnostics, minor repairs, component replacement, Operating System reload/imaging, and coordinating warranty claims and asset disposition with the central Assets Team.
- System Support: The Engineer will troubleshoot client-side software and application issues, resolve user profile problems, and assist with local patch management as directed by the central IT team.
- Peripheral Support: The Engineer is responsible for the configuration and troubleshooting of local office equipment, including printers, scanners, and VoIP/telephony systems.

Contact: [email protected]

📌 Field Desktop Support Engineer (Hyderabad)
🏢 3i Infotech
📍 Hyderabad