Job Summary

We are looking for a proactive, detail-oriented, and customer-focused English-speaking Customer Service Representative to assist in handling resident inquiries, lease-related documentation, and maintenance requests for our residential properties. This role is vital in ensuring tenant satisfaction through prompt communication and collaboration with internal teams.

Job Details

Location: Mumbai
Qualification: Graduate / Undergraduate
Experience: 6 Months 2 Years
Shift: Rotational 24 7
Working Days: 5 Days

Responsibilities

- Respond to general property inquiries and provide accurate, policy-aligned information of Leasing to applicants, take applicant details
- Handle maintenance requests and ensure timely follow-up and resident satisfaction.
- Communicate clearly and consistently about rent payments,



Rent due dates and payment portals
- Maintain accurate and up-to-date records of resident interactions, issues, and requests.
- Collaborate closely with property managers, leasing teams, Maintenance / Workorder Team
- Support marketing, communication, and resident engagement activities.
- Participate in special tasks or projects requiring English language support.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Executive (Mumbai)
🏢 Navkar Business Services
📍 Mumbai