12 Sep
|
Pace Automation
|
Bengaluru
12 Sep
Pace Automation
Bengaluru
Roles and Responsibilities :
- Provide technical support to end-users through phone, email, or chat for desktop-related issues.
- Troubleshoot and resolve hardware and software problems in a timely manner.
- Collaborate with other teams to escalate complex issues that cannot be resolved at the service desk level.
- Document all incidents and resolutions in a explicit and concise manner.
Job Requirements :
- 3-8 years of experience as an IT Service Desk Analyst or similar role.
- Strong knowledge of Microsoft Windows operating systems.
- Experience working in a 24x7 environment with global customers.
📌 Service Desk Engineer (Bengaluru)
🏢 Pace Automation
📍 Bengaluru