JOB DESCRIPTION

Business Development Executive

Organisation

Accuramech Industrial Engineering Pvt. Ltd.

Designation

Business Development Executive

Experience

0 to 3 years

Qualification

MBA in Marketing / Postgraduate qualification in Marketing

Location

Accuramech, Wagholi, Pune

Reporting To

Manager, Sales & Marketing

Job Responsibilities

Customer Service

- Act as the primary interface between customers and Accuramech, ensuring seamless communication and effective handling of customer requirements
- Prepare and submit sales quotations accurately and within the required timeline.
- Coordinate with Production, Design, Sales and Quality teams to support planned production output and achieve on-time delivery targets.
- Monitor monthly sales plans and track the status of parts under manufacturing.
- Resolve order-related issues promptly to ensure timely customer service and share inventory status with customers whenever required.
- Conduct customer satisfaction surveys, collect feedback and coordinate the resolution of customer queries.
- Calculate, monitor and report On-Time Delivery (OTD) and On-Time In-Full (OTIF) performance.
- Monitor customer enquiries and ensure timely, professional responses.
- Maintain the enquiry register and analyse enquiry reports to track status, conversion and pending actions.
- Create sales orders in the system and promptly acknowledge receipt of customer orders.
- Update and monitor relevant sales and customer-service information on Microsoft Teams.

Sales & Business Development

- Facilitate effective coordination and communication among internal support functions.
- Follow up on opportunities and enquiries to convert them into confirmed business.
- Organise and participate in trade fairs,



exhibitions and other business-promotion events.
- Plan and conduct customer visits to strengthen relationships and develop recent business opportunities.
- Gather, analyse and share market intelligence, including customer, competitor and industry developments.
- Assist in the preparation of quarterly and annual reports, sales forecasts and budgets.

Marketing

- Develop and execute a comprehensive communication plan based on customer insights to strengthen the Accuramech brand across customer segments.
- Drive digital marketing initiatives, including website management and engagement across relevant social-media platforms.
- Create online and offline marketing content, including brochures, collaterals, e-mailers and presentations.
- Design and implement web campaigns to communicate new products, parts, capabilities and company updates.
- Prepare and circulate newsletters to customers at planned intervals.
- Regularly update the company LinkedIn page with relevant, accurate and engaging content.
- Coordinate and arrange meetings with existing and prospective customers, including scheduling and follow-up actions.

Software Knowledge

- Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, Outlook and Microsoft Teams.
- Knowledge of SAP will be preferred.

Additional Responsibilities

- Coordinate and monitor organisational insurance policies related to products, as applicable.
- Promote awareness of and compliance with Environment, Health and Safety (EHS) requirements in line with company and Group best practices.
- Ensure adherence to applicable company policies, procedures and regulations.
- Maintain ISO-controlled documents and support document-control requirements.Role & responsibilities

Preferred candidate profile

📌 Business Development Executive-IQ/0145 (Pune)
🏢 iQuest Management Consultants
📍 Pune