AR Caller

Company: Optum
Position: AR Caller
Location: Pune
Experience: Minimum 1 year of experience in Hospital Billing
Employment Type: Full-Time
Work Mode: On-Site

Job Summary

Optum is looking for experienced and motivated AR Callers with hands-on experience in hospital billing and accounts receivable processes. The ideal candidate should have strong knowledge of denials, UB-04 forms, and payer calling processes.

Key Responsibilities

- Handle Accounts Receivable (AR) activities for hospital billing accounts.
- Follow up with insurance companies/payers regarding outstanding claims.
- Make calls to insurance companies to determine claim status, payment details, and denial reasons.
- Analyze and resolve claim denials and underpayments.
- Demonstrate good knowledge of the UB-04 claim form and hospital billing processes.




- Maintain accurate documentation of payer interactions and claim follow-ups.
- Identify billing issues and coordinate with relevant teams for resolution.
- Meet productivity, quality, and turnaround-time targets.
- Ensure compliance with organizational policies and client requirements.

Required Skills & Qualifications

- Minimum 1 year of experience in Hospital Billing / AR Calling.
- Strong knowledge of Denials Management.
- Good understanding of the UB-04 form and hospital billing.
- Prior insurance/payer calling experience is mandatory.
- Positive communication and interpersonal skills.
- Ability to analyze claims and understand denial reasons.
- Willingness to work from the Pune location.

📌 Accounts Receivable Caller (AR Caller) (Pune)
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