12 Sep
|
Enhancor Services
|
Pune
12 Sep
Enhancor Services
Pune
Role & responsibilities
Team Management:
- Manage and review the work of the entire admin team Team Lead, Front Desk Executive, housekeeping, security, and cab/travel vendor coordination.
• Prepare shift rosters, manage attendance/coverage, and conduct performance check-ins for the team.
- Act as the final point of escalation for admin issues before they need to go to the Director of Business Operations.
- Set and monitor day-to-day service standards (e.g., supply turnaround, facility response times) for the team.
Vendor & Procurement Management:
- Own the full vendor management cycle for admin vendors (cab, housekeeping, security, facility maintenance, office supplies) onboarding, contract renewal, pricing negotiation, and termination when required.
- Maintain a complete vendor compliance record (contracts, insurance, licenses, SLAs) and ensure renewals happen on schedule with no gaps. • Conduct periodic vendor performance reviews and address service or compliance issues directly with vendors.
• Ensure procurement requests are processed per defined approval workflows and properly documented. Facility, Health & Safety Compliance:
- Ensure full compliance of the office premises with fire safety, emergency preparedness, and workplace hygiene/safety requirements. • Maintain and enforce the compliance calendar for all facility-related renewals and statutory requirements; ensure zero lapses.
- Conduct periodic safety/facility audits and maintain audit-ready documentation.
- Liaise directly with landlords, facility contractors, and local authorities on compliance and maintenance matters. Cost & Expense Management:
- Monitor admin department spend against the approved budget (vendor costs, supplies, travel, maintenance) and report variances to the Director of Business Operations.
- Maintain accurate, audit-ready records of all admin expenses, invoices, and vendor payments.
- Recommend cost-control measures within existing budget lines; final budget approval rests with the Director of Business Operations. General:
• Coordinate with HR on execution of employee engagement events, celebrations, and internal communication logistics.
- Maintain, update, and enforce SOPs across the admin function.
- Ensure consistent documentation and record-keeping across all admin processes for audit purposes.
Preferred candidate profile
7+ years of experience in office administration/facility operations, including at least 3 years managing/supervising a team.
• Strong, hands-on experience with vendor contract management and facility/health & safety compliance.
• Experience tracking and reporting on department expenses.
• Robust MS Office skills (Excel for tracking, PowerPoint for reporting as needed).
• Excellent communication and people-management skills across a mixed team of executives and support staff.
• Bachelor's degree required; a certification in facility management or safety compliance is a plus.
📌 Administration Manager (Pune)
🏢 Enhancor Services
📍 Pune