Role Descriptions: Support and maintain ServiceNow applications| including Incident| Problem| Change| Request| and CMDB modules. Handle ticket resolution| user support| system monitoring| troubleshooting| and minor enhancements. Perform configuration changes| workflow updates| data management| and integration support while ensuring SLA compliance and system stability. Collaborate with business users and technical teams to resolve issues and optimize ServiceNow processes in an AMS setting.
Essential Skills: Support and maintain ServiceNow applications| including Incident| Problem| Change| Request| and CMDB modules. Handle ticket resolution| user support| system monitoring| troubleshooting| and minor enhancements.



Perform configuration changes| workflow updates| data management| and integration support while ensuring SLA compliance and system stability. Collaborate with business users and technical teams to resolve issues and optimize ServiceNow processes in an AMS environment.

Skills: Service Management
Experience Required: 8-10

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Engineer (Pune)
🏢 Iflow
📍 Pune