Server Engineer IT Operations Infrastructure

Purpose of Role:

Support daily operations of server, virtualization (VMware/KVM), storage (HPE SAN),backupand monitoring platforms to ensureoptimumavailability,performanceand security.

Key Responsibilities:

- Provision VMs (VMwareESXi/vSphere) and deploy current physical and virtual servers (Windows Server and Linux).

- Perform daily server health checks, patch implementation, preventive maintenance, and storage allocation (HPE SAN, MSA).

- Monitor backup jobs andvalidaterecoveryactionsas necessary.

- Maintain system documentation, update runbooks, and configuration records in ITSM tools.

- Support monitoring platforms likeZabbix;escalate and collaborate with Level 2/3 support as needed.

- Handle Tier 1/2 incidents, troubleshoot hardware/software faults, maintainSLA compliance.

- Coordinate with OEM (HPE) for hardware support and VMware for licensing/upgrades.

- Support implementation of changes and OS virtualization upgrades.

Required Experience Skills:





- 35 years in server infrastructure support, virtualization (VMware), HPE blade/SAN/storage systems; Windows Linux administration.

- Strong understanding of TCP/IP networking fundamentals, storage concepts (SAN/LUN).

- Experience with monitoring tools (Zabbix, Nagios) and backup solutions (Veeam,Commvaultor similar).

- Familiarity with patch management, serverhardeningand vulnerability remediation.

Preferred Certifications Qualifications:

- VMware VCP

- HPE DCAE or Infrastructure Certs

- Microsoft Certified: Windows Server

- Red Hat Certified Engineer/Administrator

- ITIL Foundation

Competencies:

- Excellent verbal written communication

- Ability to work in 24x7 shift model

- Strong problem-solving and analytical skills

- Teamwork cross-functional collaboration

Reporting Relationships:

Reports to IT Operations Manager; works with Network Engineers and Senior Engineers.

📌 Sr Engineer - IT Operations & Infrastructure (Pune)
🏢 Tata Communications
📍 Pune