Role & responsibilities
• Greeting patients appropriately.
• Proficient in communication.
• Presentable, warm & polite.
• Managing all front desk / reception tasks including but not limited to Registration, billing,
scheduling appointments.
• Answering patient queries through online, offline, telephonic.
• Guiding patient to appropriate areas.
• Ensuring effective / proactive communication with patients.
• Inter departmental coordination.
• Crowd management.
• Requisite maintenance of documentation & records.
• Handling insurance related queries of patients & coordination with Insurance company.
• Reporting to the Clinic Manager for all functional and Operational concerns.
📌 Front Office Executive (Pune)
🏢 Randstad
📍 Pune