Job Summary

Service Objectives - The IT Security department of the organization seeks proposals to provide an add-on 24x7 Managed Cyber Security Operations Services (in addition and conjunction to our existing SOC).

Establish 24x7 security operations coverage for security tools (as listed in section Supported Tools).

Enhance security tools monitoring, troubleshooting, response process and resilience.

Ensure availability of security platforms.

Meet stakeholder and regulatory expectations.

Core Requirements

- Continuous monitoring of security tools for user reported issues
- Triage (analysis), escalation and response to reported issues
- Security Platform operational support
- Coordination with internal teams as well as security service providers / vendors
- Follow incident and change management process in CSI for product upgrades, vulnerability fixes etc.

Supported Tools

- Privileged Access Management (PAM) [CyberArk Preferred]
- Internet Protection/Office PC isolation/Locked file transfer platform
- Database monitoring and access review
- Data Security Posture Management (Data Classification)
- Network detection and response [IDS/IPS, Realtime response]
- Container Security support
- Host-based traffic monitoring
- Least privilege review remediation

Expected Skill-sets for analysts





- Minimum of 5 years of hands-on experience supporting enterprise security operations environments
- Demonstrated capabilities in administration and support of mentioned security solutions
- Thorough understanding of major IT Security domains (Internet and Network Security/Web-application Firewall/End-point security/Email Security/Database security/Privilege access management etc.)
- Experience in handling escalations, security incidents, active security breaches, responding and containment, root-cause assessment etc.
- Preferred Industry relevant Certifications / Educational background in cybersecurity
- Robust analytical and problem-solving abilities
- Excellent written and verbal communication
- Ability to work independently during off-hours shifts
- Stakeholder management skills
- Attention to detail and documentation discipline
- Ability to operate in high-pressure incident situations
- Technical understanding / hands-on exposure to work on operating systems (Windows / RHEL), cloud platforms, configuration managements
- Ready to work in shift rotation to support 24x7 coverage

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 MODULE LEAD - Cybersecurity (Pune)
🏢 Happiest Minds Technologies
📍 Pune