Job Role: -

- Handle inbound customer inquiries via multiple channels (voice, chat,

email) related to travel bookings, including flights, hotels.

- Maintain a high standard of service quality, adhering to Agodas customer

service guidelines.

- Communicate effectively with customers, ensuring a positive and helpful

interaction.

Qualification: -

- Minimum HSC or equivalent; a Bachelor's degree is a plus.
- Excellent communication skills in English, both verbal and written.

Salary: -

- Fresher: 21K in hand
- Experience: 25k in hand.

Extra Advantages: -

- Performance Incentives.

Shift Time & Week Off: -

- 5 Days working 24*7 Rotational Shifts (Including Night Shifts).
- 2 Rotational Week Off.

Transport Facility: -

- Pick-up and Drop facility available

Rounds of Interviews: -

1. HR round

2. Versant Test (International VET): - Score 60

3. Classmarker (Mail writing test): Minimum 12 Maximum 15

4. Typing: 30 WPM 85% Accuracy

5. 2 Operations Round (L1 & L2

📌 Walk-in || Process Associate (Pune)
🏢 Atain
📍 Pune