? IMMEDIATE HIRING | TELECALLER – AUTOXPERIALocation: HyderabadWork Mode: Work from OfficeSalary: ₹15,000 + Performance IncentivesExperience: Freshers & Experienced Candidates WelcomeShift: Rotational Shifts – 9:00 AM–6:00 PM / 12:00 PM–9:00 PMWorking Days: Monday to Sunday | Rotational Weekly OffTeam: Customer Acquisition & Lead VerificationJoining: ImmediateAbout AutoXperiaAutoXperia is an automotive technology and customer acquisition platform helping automobile dealerships convert digital enquiries into verified customer appointments, test drives, showroom visits and vehicle sales.We work with multiple automotive brands and dealership groups and are building technology, marketing and operational infrastructure to transform the way automotive customers and dealerships connect.As our customer enquiry volume grows, we are building a 24/7 Customer Verification & Response Team to ensure that every genuine customer receives a fast and professional response.? The RoleWe are looking for high-energy, customer-focused Telecallers who can join our rapidly growing startup and become an important part of AutoXperia's customer acquisition engine.Your primary responsibility will be to connect with incoming automotive enquiries quickly, understand customer requirements, verify the enquiry and convert the customer into a qualified appointment/test-drive opportunity.Our Core Principle:Every Lead Matters. Every Minute Matters.Our target is to connect and close/qualify every incoming lead within 30 minutes, wherever customer availability permits.Key Roles & Responsibilities? 1. Immediate Lead ResponseReceive and respond to fresh customer enquiries generated through AutoXperia's website and digital campaigns.Make the first call to the customer as quickly as possible.Attempt to connect with new leads within the 30-minute response window.Maintain a professional and customer-friendly communication style.? 2.



Understand Customer RequirementsUnderstand the customer's:Preferred car/bike modelLocationPurchase timelineBudgetFinance requirementExchange requirementTest-drive requirementPreferred dealershipOther relevant purchase preferences✅ 3. Lead VerificationVerify customer details and mobile number.Confirm genuine interest in the selected vehicle.Identify genuine purchase intent.Avoid submitting incomplete or misleading customer information.Maintain accurate remarks and call dispositions in the CRM.? 4. Appointment & Test Drive ConversionWhere applicable:Schedule test drives.Schedule showroom visits.Coordinate customer availability with the dealership.Confirm appointments.Follow up on pending appointments.Update the CRM with appointment status.? 5. Dealer CoordinationAutoXperia operates between customers and automotive dealerships.You will therefore coordinate with dealership teams to:Share qualified customer information.Confirm appointment acceptance.Follow up on appointment status.Capture dealership feedback.Escalate unresolved customer/dealer issues to the concerned team.? 6. CRM & Data ManagementEvery interaction matters.You will be responsible for:Updating every call disposition.Maintaining accurate customer remarks.Recording follow-up dates.Updating appointment status.Maintaining lead lifecycle information.Ensuring no lead is left unattended.? Startup Mindset – What We ExpectAutoXperia is a high-growth startup, and this is not a role where you simply make calls and complete a daily call count.We expect team members to:Take ownership of their leads.Move quickly.Learn continuously.Suggest process improvements.Work collaboratively.Be comfortable with changing processes.Take responsibility for outcomes rather than just activities.Understand that their work directly contributes to company revenue.If you identify a problem in the process,



we want you to tell us and help us solve it.? Performance MetricsYour performance will be evaluated on meaningful business outcomes, including:Lead response timeCall connection rateLead verification rateQualified lead percentageAppointment conversionTest-drive bookingsShowroom visitsFollow-up efficiencyCRM accuracyCustomer feedbackDealer feedbackMost Key KPI:⚡ Lead → Human Connection → Qualification → AppointmentOur objective is to build a system where no genuine customer waits unnecessarily for a response.? Salary & IncentivesFixed Salary: ₹15,000/month (For Freshers)Additional Performance Incentives: Based on individual/team performance.Incentives may be linked to parameters such as:Qualified leadsVerified appointmentsTest drivesSuccessful follow-upsOverall campaign performanceHigh performers will have an opportunity to grow rapidly with the company.? Why Join AutoXperia?You will be joining at an exciting stage of our journey.At AutoXperia, you will get exposure to:Automotive + Technology + Digital Marketing + AI + CRM + Sales + Customer AcquisitionYou won't be just a telecaller.You will learn how a startup takes a digital customer from:Advertisement → Lead → Verification → Appointment → Test Drive → Dealership → Booking → RetailThis exposure can open career paths into:Senior Customer Acquisition ExecutiveTeam LeaderCustomer SuccessDealer Relationship ManagementSales OperationsBusiness DevelopmentCampaign OperationsStartup Operations? Who We're Looking ForFreshers are welcome.We are looking for candidates who are:Excellent communicatorsComfortable speaking with customers over the phoneConfident in Telugu/Hindi/EnglishCustomer-orientedEnergetic and positiveGood listenersComfortable working with CRM/softwareTarget-orientedWilling to work rotational shiftsComfortable working in a fast-paced startup environmentExperience in any of the following is an advantage:TelecallingBPOAutomotive salesCustomer supportInside salesLead generationAutomobile dealershipsDigital salesAutomotive enthusiasts are especially welcome.

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